Easy online service, thank you. However my the delivery service has deteriorated considerably with no signs of improvement hence the 2 stars.
Jayne
JewelleryMaker
5 months ago
Hi,
Thank you for your review.
We are sorry to hear of your disappointment on this occasion with delivery. We aim to have orders with customers within a 4 to 6 working day window on a standard delivery, and 2 to 3 working days on a premium service. On occasions there may be some slight delays with couriers, and this is unfortunately out of our control.
Your feedback has been noted, and will be passed over to the relevant members of our team, and please do not hesitate to contact us should you require further assistance.
Kindest regards,
JM.
Very slow delivery but mostly great items. Great if you love Jade, as that seems main focus. I like it but miss other gems like mookite, smokey quartz, mystic quartz etc.
It's becoming more and more usual for the rating to fall because of delivery times. It's sometimes taking over a week to process the order, then a week to be delivered, you're falling way outside of...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website