I buy all my jewellery making supplies from here. I can trust that things are not fake or bad quality every thing is backed by there items being tested by lab testing. A printed authenticity...
Hi,
Thank you for your review.
We’re very sorry to hear how disappointed you were with your jadeite bangle. As jadeite is a natural gemstone, variations and internal characteristics can occur, however, we completely understand your concerns regarding the appearance and quality of the piece you received. We’re sorry that it did not meet your expectations or reflect the presentation you saw on screen.
We appreciate you taking the time to share your feedback, and we will ensure your comments regarding quality control and the overall presentation are passed on to the relevant teams for review. We’re also sorry to hear that this experience has left you feeling let down.
We understand you have arranged a return, and we apologise for the disappointment and inconvenience caused. If there’s anything further we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website