Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af JS Travel Insurance

Viser alle 2,114 anmeldelser

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om JS Travel Insurance:

Internet pages easy to use. Hard to contact you outside of my working hours.

Pålidelig kunde

9 years ago

I have used your company for the last 3 years for my sons hockey insurance for tournaments abroad. I have always forund the staff friendly and very helpful . The cover was quickly sorted and recieved...

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Pålidelig kunde

9 years ago

Great.

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om JS Travel Insurance:

Basically no increase in premium for another overseas trip to Bulgaria for paragliding. Insurance is a large part of the expense outlay

Pålidelig kunde

9 years ago

Quick, easy, good price with horse riding included.

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om JS Travel Insurance:

Very efficient and professional

Very helpful and pleasant. Clearly explained policy,

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om JS Travel Insurance:

Very helpful friendly staff & a great proce

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om JS Travel Insurance:

After some initial glitches with the online system where it kept crashing I found it to be intuitive and sensible. It was simple to get the cover o wanted.

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om JS Travel Insurance:

Why do you keep asking me to rate an insurance service when I have never ma

Why do you keep asking me to rate an insurance service when I have never made a claim? How can I possibly rate an insurance company until I have made a claim? Only after I make a claim (if ever) can...

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Chris Hollingsworth

JS Travel Insurance

9 years ago

Thank you for your comments and responding to our request for a review. The review we are asking you to comment on is the process of purchasing our Travel Insurance online or over the telephone.

The review or a claim, if one was to be made would be sent from the company that deals and administers a possible claim.

I am sorry if this is confusing, it would difficult for us to ask for a review from our customers regarding the claims process as not all of our customers will make a claim.

Thank you for your feedback.

Regards

Chris Hollingsworth
Manager

Trusted Customer

9 years ago

Chris Hollingsworth Thank you so much for replying to my submitted comments. You are the only company to do so. Everything we do these days e.g. Booking flights, insurance, trains, coaches, hotels and buying from the internet want to find out how they have done. I have found that if we don't reply to the first request we are bombarded with more until we finally give in. It is a form of bullying as far as I'm concerned. It makes me not want to have contact with these companies again but everyone is starting to do it so where does that leave people like me who do not want these mails? Like most people in this world, I have moans about much of the services being offered on a day to day basis. I often feel that I should say something but never do so I suppose I should not complain when I'm not happy about something but when a company asks for a review form to be completed, they must accept what I write. You have and have replied answering my questions which I really do appreciate. Going back to the review, I have always been more than happy with your service whilst booking travel insurance with you - that's why I stay with you. Although I could have made a claim, I haven't but hopefully I will 'stay' with JS Insurance if I ever do make a claim. Thank you once again for following up my review comments. Susan Poole

Pålidelig kunde

9 years ago