itravel2000.com Anmeldelser

We are very sorry to hear that you have encountered any upset with your recent reservation. Upon review, we have been able to determine that this reservation was made online. Kindly allow us to explain that when booking online, you are acting as your own travel agent and therefore, it is your responsibility to ensure all pertinent information applicable to your reservation has been reviewed, understood, and agreed to. Please note, prior to applying payment and confirming the reservation you were advised that once booked, it was 100% non-refundable, and no changes permitted. When you contacted our office to advise of the mistake, we reached out to the supplier who reiterated that the booking is 100% nonrefundable and non-changeable within 21 days of departure. Please feel confident we do value your business and assure you of our very best intentions at all times.

Thank you for providing feedback on your reservation. We are sorry to hear you encountered any upset. An agent will contact you within 48 business hours. Please feel confident, we do value your business and assure you of our very best intentions at all times.

Thank you for providing a review. This forum is to rate your experience with our agency. If you experienced any issues while in destination, please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.