Long delay awaiting human operator,by phone call, but very efficient once at that stage.Might be interesting if you could answer pre-med questions on on-line form and then receive company response by...
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Købsdato: 31/07/2013
0
Del
Pålidelig kunde
13 years ago
satisfactory
Købsdato: 31/07/2013
0
Del
Pålidelig kunde
13 years ago
Website was good and later telephone call was handled very well.
I would prefer to see how they handle my claim(s) if any before I comment.
It is easy to purchase insurance but it is often another matter to get them to pay up if there is a valid claim. Surveys...
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InsureandGo
InsureandGo Aus
13 years ago
Thank you for your feedback.
We will look into the "no comment" suggestion.
We hope you have a good trip.
Warm regards,
The InsureandGo Team
I did some web research and I found out that the company of the same name in the UK got a lot of negative comments. But so far the Australian company has been very good and the staff been helpful...
I purchased the policy on line however there appeard to be issues with the credit card. When I changed card the date defaulted to the same day as purchase rather the future date I really wanted
InsureandGo
InsureandGo Aus
13 years ago
We apologise for any inconvenience caused. The site experienced a glitch. We are looking into it to ensure it does not happen again.
Thank you for your feedback.
Warm regards,
The InsureandGo Team
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
