Empowering and easy steps for taking back control of your health!
Nice to take back control of my personal health in a digitally accessible way! The whole process was quick and easy from start to finish...the only teeny complaint I have is that I wish there were a...
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Amelia Thornycroft
i-screen
8 years ago
Thanks for the feedback! We have a network of over 3,000 collection centres in Australia, but remote areas can sometimes be a challenge. Our labs open new collection centres all the time so keep your eyes peeled! Thanks!
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TC
Trusted Customer
Bekræftet af Feefo
Tweed Heads
8 years ago
Hvad Trusted Customer sagde om i-screen:
Great service and will use again
Amelia Thornycroft
i-screen
8 years ago
Thanks for the feedback! We're glad to hear you had a good experience :-)
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Pålidelig kunde
Bekræftet af Feefo
8 years ago
Easy to use
Easy to use process and lots of useful information - I’d certainly recommend
Amelia Thornycroft
i-screen
8 years ago
Thanks for the feedback! Great to hear that you'd recommend our services to others!
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TC
Trusted Customer
Bekræftet af Feefo
8 years ago
Hvad Trusted Customer sagde om i-screen:
Good but not great!
The overall user experience is very easy, however, I don't feel that the information received as a consumer is very in depth (I know you probably do this to encourage people to utilise your...
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Amelia Thornycroft
i-screen
8 years ago
Thanks for the useful feedback! We thought long and hard about which technologies to use when designing this test - based on feedback from our customers we wanted to offer a competitively priced option for microbiome testing that would provide useful insights not only into the bacterial gut flora, but would also provide key markers of digestion, parasitic infection and yeast overgrowth. The microbiome tests on the market that use DNA sequencing technology typically only provide information regarding the different strains of bacteria - our perspective was that this information has limited actionable clinical value for the individual, and is of more value for broader research purposes. Thanks again!
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Pålidelig kunde
Bekræftet af Feefo
8 years ago
Easy and effective.
It was easy quick and effective. No problems encountered at all.
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Pålidelig kunde
Bekræftet af Feefo
8 years ago
Fast, easy, efficient. Reports easy to understand.
Fast, easy, efficient. Reports easy to understand.
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Del
Pålidelig kunde
Bekræftet af Feefo
8 years ago
Pleasantly surprised to find a collection centre 200 meters from my front door - yes I would use this service again as it’s more convenient than going to my GP.
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TC
Trusted Customer
Bekræftet af Feefo
8 years ago
Hvad Trusted Customer sagde om i-screen:
Excellent!
Really worth my while doing and I've had a good all round experience, I would definitely recommend this to friends
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Del
Pålidelig kunde
Bekræftet af Feefo
8 years ago
Communication
Haven’t received my results after 13 days and no response to my emails
Amelia Thornycroft
i-screen
8 years ago
Thanks for getting in touch and we're sorry to hear about your experience. Your results were released in your i-screen dashboard within 1 week of completing the test, and an email confirmation was sent to advise you of this. We did reply to your follow up email within 2 hours of receiving this. Please note that sometimes our emails are diverted to junk folders, so to avoid this happening again, please add info@i-screen.com.au to your address book. Thanks for your support!
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
