The Call center helped me with my query fast and effective and I have no issues with iWAYZE services.
Produktanmeldelser
Købsdato: 11/02/2018
0
Del
TC
Trusted Customer
6 years ago
Hvad Trusted Customer sagde om Old Mutual iWYZE:
I really don't know what is happening, since we've agreed on monthly debits I have never heard anything from iWYES.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mahlangu, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Produktanmeldelser
Købsdato: 13/08/2018
0
Del
TC
Trusted Customer
6 years ago
Hvad Trusted Customer sagde om Old Mutual iWYZE:
i am still awaiting policy documents for my policy
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Fihla, we acknowledge receipt of your feedback and thank you for your response. Kindly note that we will be calling you shortly to assist with the matter.
Produktanmeldelser
Købsdato: 11/05/2018
0
Del
Pålidelig kunde
6 years ago
ALL IN ALL I HAD A WONDERFULL EXPERIENCE, ALL THE ASSISTANT WHERE FRIENDLY.
This is the first time since I joined that I have claimed, and not due to an accident but that my car was almost stolen. The people in the claims department is exceptionally slow on communication...
Læs flere
Tshepang
Old Mutual iWYZE
6 years ago
Hi Salome, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly inbox us your ID number or policy number in order for us to assist you further. Thank you!
Produktanmeldelser
Købsdato: 13/08/2018
0
Del
TC
Trusted Customer
6 years ago
Hvad Trusted Customer sagde om Old Mutual iWYZE:
fast and easy, But could communicated more with regards to issue they experiencing when debiting customers. some months they do not debit hence inconveniencing customers.
Produktanmeldelser
Købsdato: 24/09/2018
0
Del
TC
Trusted Customer
6 years ago
Hvad Trusted Customer sagde om Old Mutual iWYZE:
I prefer to shop online. I was impressed by their prompt response to my online application and their attention to detail. I was covered as I requested and the premium deduction started as expected.
Is the way you explained and make us understand of the different summaries u have.
Produktanmeldelser
Købsdato: 11/05/2018
0
Del
Pålidelig kunde
6 years ago
Good service. I will definitely recommend.
Produktanmeldelser
Købsdato: 16/07/2018
0
Del
Pålidelig kunde
6 years ago
There was one month they skipped a debit order and no notification was sent to clients. I had to call and find out and I was told there was a system glitch on their side and I’d get a call or sms in...
Læs flere
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms. Sebogo,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we did not send out communication regarding your premiums not being debited from your account. We appreciate your business.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
