Great service, easy to book, my second holiday this year booked With you. T
Great service, always helpful.
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Mr Shahen Seddque
Bekræftet af Feefo
4 years ago
Hvad Mr Shahen Seddque sagde om Holiday Gems:
Really helpful excellent customer service
Top notch really helpful and good communication
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
took the time to understand what we valued
Geraldine went above and beyond and is the reason why we would recommend holidaygems and come back to them ourselves
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Good service
Easy to use web site and ordering process. All holiday details and tickets vouchers were received the next day with no changes. Overall good experience and was the best price we could find.
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Mrs Lisa Huggett
Bekræftet af Feefo
4 years ago
Hvad Mrs Lisa Huggett sagde om Holiday Gems:
Really efficient, friendly staff. Would 100% use again.
Made booking a last minute holiday stress free. Staff were in contact straight away and sorted out any issues we had with the booking process. Staff were available to speak with and communicate via...
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Easy to book
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Would never use again!
Booking experience was awful! I had to call 4 times to amend mistakes made on the booking caused by the agent. In the end I called the transfer supplier myself to update the agents mistake! My...
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Review Team
Holiday Gems
4 years ago
We do apologise for any inconvenience. However, we note that this was an online booking with no agent intervention. Please use the complaints procedure so that our team can address any issues.
Pålidelig kunde
4 years ago
It was booked online, then an agent called to say the price of the hotel was extra and in that she changed my flights without telling me! Her name was Nicola, I then spoke to Jason and then Nicola again. You record your calls for training, maybe listen back to them!
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
