Very helpful and very pleased with ease of booking so far.
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
excellent friendly helpline, informative and knowlwdgeable
would only have one complaint and that would be…
excellent friendly helpline, informative and knowlwdgeable
would only have one complaint and that would be that its a shame the price on line for the flights are not live so you are not charged more...
Læs flere
Holiday Gems
Holiday Gems
12 years ago
Thank your for your positive and constructive comments
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Excellent service friendly helpful staff
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Excellent service & help from Toky....
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Very friendly, made booking very easy.
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
booked with holiday gems before very happy with the service and the lady on the…
booked with holiday gems before very happy with the service and the lady on the phone was really nice and friendly will be back again to book more holidays and tell my friends about you.
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Very clear and precise. emailed information was complete and delivered quickly.
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
I was initially dealt with efficiently but the cost of the after service phone line is…
I was initially dealt with efficiently but the cost of the after service phone line is in my view excessive at 10p per minute! I had to ring it as I had not been sent a confirmatory email after 4...
Læs flere
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Online price was £150 different to price quoted for holiday. When booking I wasn't told…
Online price was £150 different to price quoted for holiday. When booking I wasn't told that it did not include hold luggage - only found out when paperwork came through. Enquiries told me the...
Læs flere
Holiday Gems
Holiday Gems
12 years ago
It would appear that the correction was made to your ATOL receipt and sent. However, we have now resent this as you appear not to have received the previous copy. We apologise for any confusion in this regard. We note that the agent has sent your flight document, accommodation and transfer vouchers which all indicate the 7 nights booked. Our website is not live and the costs are subject to change on confirmation. This is shown on every page of the order process and reiterated in our terms and conditions. We believe that our agent did discuss this when confirming the booking. checked baggage is an optional extra and again is shown on every page of the order process. We regret that there was some discrepancy on the quote given, however £40.00 is well below the nett costs and it is unfortunate that this cannot be investigated without further details. You may email admin@holidaygems.co.uk or customerliaison@holidaygems.co.uk if your wish to complain formally.
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 years ago
Maybe I should have said excellent, as I have no complaints whatever. This is the…
Maybe I should have said excellent, as I have no complaints whatever. This is the first time I've booked a holiday online, so the ticketing arrangements were a bit confusing. Maybe you could be a bit...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
