Streight forward to book. Very good deal. Thought we had booked but later got a call to say we had to pay a further £50. The representative was perfectly friendly and cival but having to pay more...
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Mr Liban omar
Bekræftet af Feefo
3 years ago
Hvad Mr Liban omar sagde om Holiday Gems:
Decent
So far no complaints booked my holiday through website was easy and I received my paperwork promptly, haven't spoken to anyone since booking but a follow up call would have been nice just to explain...
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Website easy to use had 1 little error but a lovely lady Courtney telephoned me and sorted it out.
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Mr Roderick Davidson
Bekræftet af Feefo
3 years ago
Hvad Mr Roderick Davidson sagde om Holiday Gems:
The site was so easy to use.
So easy to use and find all the information I needed to book my holiday.Also I have flights booked with Ryanair and they were in contact with me explaining what I needed to do at their end
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Mrs Sarah Ingham
Bekræftet af Feefo
3 years ago
Hvad Mrs Sarah Ingham sagde om Holiday Gems:
Lily was very helpful, got us a good deal in the end.
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Good experience.
This was an easy-to-use website - lots of choices on offer.
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Unreliable and not good service!!
Booked holiday and even received my booking number. Then I got a txt message 4 days later to call and make another booking which was £100 more as my original booking did not go through. Really...
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Review Team
Holiday Gems
3 years ago
Hello we feel you have misunderstood how our website operates, you received your order number not the confirmed booking number. Your order failed at the payment stage so you were contacted with a new quote if you wanted to proceed. This is the process and you accepted the booking terms and conditions online which advise about that. We are sorry you were not able to take advantage of the lower because of this but do not agree our service is unprofessional because of it when we clearly explain on our terms of use.
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Short break
Easy to follow and trouble free would recommend to friends and family
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Mr Mark Bibby
Bekræftet af Feefo
Romford
3 years ago
Hvad Mr Mark Bibby sagde om Holiday Gems:
Very good value package and easy to use website
Really helpful English call centre and staff were very helpful in all aspects of my calls.
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Mrs Nicola Crick
Bekræftet af Feefo
3 years ago
Hvad Mrs Nicola Crick sagde om Holiday Gems:
Go for it
I would recommend however had to add luggage on which cost more as was not given the option when booking
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
