We emailed pictures of our disgusting accommodation an did not get a respon
We emailed pictures of our disgusting apartment but had no response from holiday gems
Review Team
Holiday Gems
3 years ago
Mr James we do hope you emailed to the correct team to address this as they have an auto reply which gives the timescales for response and it is 28 days. If you did this whilst in resort, we also have a process about contacting us to report matters so we can assist. Please can you check and submit to the correct team who would be happy to investigate,
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Outstanding Customer Service
Customer service was brilliant……booked my holiday and got a call from customer services asking if everything was okay and could they do anything else to help. NEVER have I had this service from other...
Læs flere
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LB
Lee Bowman
Bekræftet af Feefo
Driffield
3 years ago
Hvad Lee Bowman sagde om Holiday Gems:
Paid extra when I should not have
When booked, call to say flight price increased by £30.06 then insulted by another surcharge of £4.95. This charge should have been absorbed by you. Very disappointed.
Booking No 140693
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MG
Mr Adrian Gorman
Bekræftet af Feefo
3 years ago
Hvad Mr Adrian Gorman sagde om Holiday Gems:
Great easy service.
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Definitely book again with Holiday Gems
Amazing very helpful and explained everything to me especially as I am travelling with my disabled sister.
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ML
Mr Kevin Lonsdale
Bekræftet af Feefo
3 years ago
Hvad Mr Kevin Lonsdale sagde om Holiday Gems:
Plan and sample experience. Holiday booked via email sample phone coll sorted
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Great communication and advice. Value for money. This will be my 4th booking with holiday gems.
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MS
Mr darren shaw
Bekræftet af Feefo
3 years ago
Hvad Mr darren shaw sagde om Holiday Gems:
Was a good service although when i was called back by the sales rep the price went up £1115 !!!
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Ms suzanne lomas
Bekræftet af Feefo
3 years ago
Hvad Ms suzanne lomas sagde om Holiday Gems:
I would definitely book with Holidaygems again
Really simple to book very helpful chap on the phone
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Customer service was excellent although I was a bit disappointed that the p
Excellent customer service. Disappointed though that price was bumped up by £65
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
