The person l spoke to on the phone was very friendly and very helpful. He was very knowledgeable aswell
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ML
Mr Hugh Lawson
Bekræftet af Feefo
3 years ago
Hvad Mr Hugh Lawson sagde om Holiday Gems:
Don’t use holiday gems
I did not have a good experience with your sales team booked paid for the holiday then was told I had to pay more
Review Team
Holiday Gems
3 years ago
Mr Lawson we regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. We are sorry you were not one of the fortunate customers on this occasion but can assure you that many were.
ML
Mr Hugh Lawson
3 years ago
Not only that once I landed at 8pm I waited 1.45 minutes before I was taken to my hotel the man said I had to wait up to 1 hour but I wanted a lot longer missed my meal but people who arrived after me where taken to the hotels first. The only good thing about the holiday was the hotel.
1
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Great search engine but taking full payment this far before holiday date with everything else going on is pretty savage
0
Del
MB
Mrs Vanessa Baylis
Bekræftet af Feefo
3 years ago
Hvad Mrs Vanessa Baylis sagde om Holiday Gems:
Great customer service support
Was easy to book on line and had a follow up call within the hour to check all the details. Great customer service so far!
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Pålidelig kunde
Bekræftet af Feefo
3 years ago
Had to phone to get confirmation. And price went up
Booked holiday I looked at.
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Instant clear confirmation
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Fair prices
Great price, good service, a very helpful man called to check we had booked all we needed
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Good agent
Not happy that the price I booked my holiday at on site has gone up another £58 when I was contacted by agent to confirm my booking.The price seen is what you should pay.Service on phone was fine.
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
They done everything they said they would so you can't have any complaints.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
