After I thought I'd booked the holiday, had a phone call to say the price wasn't live and it had gone up, as soon as I said cancel it, the company said I could have it at the price I'd paid. The...
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Review Team
Holiday Gems
4 years ago
This appears to be an online order and no payment is taken when the order is submitted. The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. A pre-authorisation only is held, and released immediately if no booking is confirmed. Our sales agents will always endeavour to price match which it appears they have successfully done in this instance. We are sure that you will have a great holiday.
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Mr ALLAN SPENCER
Bekræftet af Feefo
4 years ago
Hvad Mr ALLAN SPENCER sagde om Holiday Gems:
Fanfabulous
Sharm el Sheik
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Miss Margaret McDonagh
Bekræftet af Feefo
Richmond upon Thames
4 years ago
Hvad Miss Margaret McDonagh sagde om Holiday Gems:
Soooo quick and easy.
Just so easy to do. Other companies that I have uses in the past kept adding extras.
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Ms DENISE ROBSON
Bekræftet af Feefo
4 years ago
Hvad Ms DENISE ROBSON sagde om Holiday Gems:
Brilliant from start to finish. Martin was so helpful with our booking 5 star!
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Geraldine was very patient with us during the booking. Thank you **
Geraldine was very knowledgeable finding the right holiday for 6 women was easy anf stressfree
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Happy Days
Nathan was the young rep I dealt with and he was polite, knowledgeable and extremely helpful in all aspects. He helped my with all my issues and some that had not occured to me. I felt I had 5*...
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Mr Daniel Lungu
Bekræftet af Feefo
E62RU
4 years ago
Hvad Mr Daniel Lungu sagde om Holiday Gems:
Verry nice
Au vb foarte frumos
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Mrs Alyson Mcguinness
Bekræftet af Feefo
4 years ago
Hvad Mrs Alyson Mcguinness sagde om Holiday Gems:
Yes gelerdine found us a hotel sorted us out quickly with room and booking and quickly did paperwork with no problems..it was made easy. And explained everything. Very good !
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Miss Jade Jones
Bekræftet af Feefo
4 years ago
Hvad Miss Jade Jones sagde om Holiday Gems:
Excellent Service
Most competitive prices around, straight forward, informative website and easy to book without any issues.
Holiday was great and I would highly recommend Holiday Gems.
Thank you 😊
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Very easy to talk through your holiday booking, been using Holiday Gems for years would recommend using them always
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
