Brilliant getting my holiday rebooked at the best price due to 3 holidays being cancelled due to covid
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Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Holiday booking
Easy to book and prompt reply with booking confirmation and paperwork. First time I’ve booked with HolidayGems but will use again.
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Del
MS
Mr Jason Stevens
Bekræftet af Feefo
4 years ago
Hvad Mr Jason Stevens sagde om Holiday Gems:
Great service thanks
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Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Excellent service. Everything was easy
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Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Beware do not use
Terrible service. I have sent three email since booking, none have been replied to. Over prices and incorrect documents. Worse experience I have ever had when booking a holiday
Review Team
Holiday Gems
4 years ago
Thank you for your comments. We are unsure to whom the emails were addressed but can find no record of these. If you have emailed the agent, please be aware that our sales team do work on a shift pattern and any correspondence may be delayed due to days off. Please email customerservices@holidaygems.co.uk and our team will make every effort to assist as soon as possible.
Pålidelig kunde
4 years ago
I have sent an email again. Over the last three weeks it has been sent on a number of occasions to a variety of inboxes including directly to a team member. So I am unsure how it would be possible to miss them in all of the email addresses I sent it to. 🤔
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Del
MS
Mr Thomas Scattergood
Bekræftet af Feefo
4 years ago
Hvad Mr Thomas Scattergood sagde om Holiday Gems:
A*. Nice and easy.
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Del
MR
Mr Habizur Rahman
Bekræftet af Feefo
4 years ago
Hvad Mr Habizur Rahman sagde om Holiday Gems:
Everything was good price &service&relaible
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Del
MM
Mr Roger Martin
Bekræftet af Feefo
4 years ago
Hvad Mr Roger Martin sagde om Holiday Gems:
Booked with the usual confidence
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Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Misleading info. Terrible experience. Don’t trust them for booking my futur
Misleading information, always ended up paying more than price advertised . No one returns your call once they have your money.
Review Team
Holiday Gems
4 years ago
The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. Unfortunately, we have no notes to indicate any issues with the booking, but please email customerservices@holidaygems.co.uk should you require any clarification or assistance.
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Del
MP
Mrs Stacey Pepper
Bekræftet af Feefo
4 years ago
Hvad Mrs Stacey Pepper sagde om Holiday Gems:
Easy to use and great value for money. Would recommend.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
