The book I wanted and thought I ordered wasn't the book on my receipt, one I'd not even looked at and a completely different book. Reported error instantly, was told order for book I didn't want was...
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Serena Nye
Hive
9 months ago
We are sorry to hear we were unable to cancel your order once it was placed. We are pleased you were able to refuse the delivery. Our customer service team emailed you on the 16/12/25 confirming your order was back with us and your refund had been processed. I hope this has now been received, please email us back if not and we can investigate this for you.
Pålidelig kunde
9 months ago
I confirmed on 18th that it was received, 2 weeks after I returned the wrong books but seems you can't see this. Thanks.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.