Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Hiscox Insurance

Viser alle 3,911 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Was referred and told that insurance was offered at around £150, instead ended up paying…

Was referred and told that insurance was offered at around £150, instead ended up paying £250 for a pretty avg policy.

Hiscox Insurance

14 years ago

Good afternoon Mr Ionannides, Firstly, may I thank you for choosing Hiscox for your insurance policy, and for taking the time to provide your feedback. One of our Business Insurance team will be in contact with you shortly to understand why there was a difference between the original figure and the final sum that you paid. We believe that our insurance policies provide quality cover, and we would value your input regarding ways in which we could improve. Annabel Venner Marketing Director

Pålidelig kunde

14 years ago

Seems my intial rating was a little too hasty... First off, thanks Annabel - I've recieved a call regarding my initial contaact with Hiscox, and very briefly they were able to explain a few points about my policy and the pricing that I wasn't happy with. Much happier now with the policy, and very confident of the high standard of customer service that I'll recieve should I need to make a claim. Thanks again.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Quick and simple to complete proposal

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Bekræftet af Feefo

14 years ago

As a writer I thought your coverage summaries were very well written, easy to understand…

As a writer I thought your coverage summaries were very well written, easy to understand and comprehensive. They convinced me. The user experience on the website was also excellent.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

The service would be improved if, on a return visit less than 24 hours later,…

The service would be improved if, on a return visit less than 24 hours later, I didn't have to input all my details again.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Very straighforward webpage

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Very clear instructions and easy to gain insurance . Would recommend.

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Bekræftet af Feefo

14 years ago

Completed the application on their web site which was very straightforward and clear to use.…

Completed the application on their web site which was very straightforward and clear to use. Received a telephone call following completion of the application but the caller was not aware that I had...

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Pålidelig kunde

Bekræftet af Feefo

14 years ago

Excellent service, easy website to use and good follow-up over the 'phone.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

We are satisfied with the sevice.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

The website was straight forward as I already knew what I needed but even if…

The website was straight forward as I already knew what I needed but even if I needed advice I could see immediately how to access help. Hiscox was recommended to me by a colleague. (by the way you...

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