Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Hiscox Insurance

Viser alle 3,911 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Excellent

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3…

Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3 times and still not received it. It hasn't been received in the post and neither of the 2 emails you...

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Hiscox Insurance

14 years ago

Thanks for choosing Hiscox for your business insurance, and also for taking the time to leave feedback of your experience of us. I have been in touch with the Operations team, and we have a record of the documents having been sent via email as expected, so I am disappointed that they have not arrived. One of the team is due to contact you to arrange delivery of the documents. I appreciate your patience, and hope that your experience of Hiscox meets your expectations from here on. Annabel Venner Marketing Director

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Difficult to say which one i'd choose. I had a confusing experience although when I…

Difficult to say which one i'd choose. I had a confusing experience although when I did get to speak to someone they were always very polite. Confusing in that when I called in I couldn't speak to...

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Hiscox Insurance

14 years ago

I'm sorry to hear that your experience with Hiscox wasn't as you'd have liked it, though I'm pleased to see that you found our agents polite. I have spoken to the Operations Manager and understand what has happened, which is a combination of a missed internal communication procedure plus a degree of exuberance on our part in attempting you to contact you to correct this. A member of the team is due to contact you personally to ensure everything is correct and as it should be. Finally, I'd like to take the opportunity to thank you for choosing Hiscox for your business insurance, and hope that you find things a little less mixed moving forwards. Annabel Venner Marketing Director

Pålidelig kunde

Bekræftet af Feefo

14 years ago

N/A

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Great site and value for money....

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Bekræftet af Feefo

14 years ago

Process was smooth and straightforward. Can't fault it.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

the web site was easy to use and the insurance offered was just what I…

the web site was easy to use and the insurance offered was just what I wanted. It was easy to purchase and my documents were there quickly. A good experience.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

good

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Very quick and efficient. Good customer experience.

Pålidelig kunde

Bekræftet af Feefo

14 years ago

Nice online form. Used to generate quotes. Went around other sites, who couldn't compare as…

Nice online form. Used to generate quotes. Went around other sites, who couldn't compare as much, and found Hiscox to be my final choice. Prices are cheap. Received calls about my inability to follow...

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