Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Hayes & Jarvis

Viser alle 4,134 anmeldelser

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Hayes & Jarvis:

Good service by Hayes and Jarvis

Too many cruise ship groups visiting

Rachael Galatola

Hayes & Jarvis

9 years ago

Hello Mrs Smith,

Thank you for your feedback following your recent holiday with Hayes & Jarvis.

We take all our customers comments seriously and welcome the chance to improve the quality of the product and the service we offer to our customers. Therefore I was sorry to read that you found there was to many cruise ship groups visiting during your stay. Please accept our most sincere apologies for any personal disappointment and inconvenience this caused you.

Mrs Smith, we do hope that despite the above you enjoyed your time in the Maldives and have returned home with many fond memories.

Once again thank you for your review, we do hope to be of service to you again in the future.

Kind regards

Rachael

Hayes & Jarvis

Købsdato: 13/02/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Lovely view but not 5 star

Hotel rooms need renovating. Long wait for boat to resort. Tummy upset whilst there.

Rachael Galatola

Hayes & Jarvis

9 years ago

Hello,

Thank you for your review following your recent holiday with Hayes & Jarvis

I was sorry to read that a few elements of your stay did not meet your complete satisfaction. Please accept our most sincere apologies for any personal disappointment and inconvenience this caused you during your stay at Centara Grand Beach Resort.

Should you wish to take this up with our Customer RelationsDepartment, please contact them on customer.relations@hayesandjarvis.co.uk.

We do hope that despite the above you enjoyed your holiday and have returned home with many fond memories.

Kind regards

Rachael

Hayes & Jarvis

Købsdato: 12/02/2017

Trusted Customer

Bekræftet af Feefo

Bromsgrove

9 years ago

Hvad Trusted Customer sagde om Hayes & Jarvis:

Excellent holiday with great support

Overall the holiday was very enjoyable and the rep Shirly was efficient whilst being unobtrusive

Rachael Galatola

Hayes & Jarvis

9 years ago

Hello Mr Cooper,

Thank you for providing us with your feedback following your recent holiday with Hayes & Jarvis.

It was lovely to read that you had a very enjoyable holiday and you found our resort Representative Shirley to be very efficient.

With the above in mind, we do hope you have returned home with many fond memories.

Once again thank you for your review, we do hope to be able to assist you with any further travel plans you may have.

Kind regards

Rachael

Hayes & Jarvis

Købsdato: 13/02/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Excellent service

Excellent service from Indianna, who was very understanding of our needs and was able to give us all the information we needed. We were not rushed into a decision and were able to take time to look...

Læs flere

Købsdato: 04/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Hayes & Jarvis:

Excellent service by Hayes and Jarvis

Simon was very helpful and patient

Købsdato: 29/01/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Unique destination and very good value for money

South Africa is a lovely destination.Our holiday itenary went according to plan and Hayes and Jarvis were very responsive when there was an issue. High quality accommodation and service throughout...

Læs flere

Justine Samuels

Hayes & Jarvis

9 years ago

Hello

Many thanks for giving us your review on your recent holiday to South Africa.

It was lovely to hear that your itinerary was smooth and that we were able to assist you quickly when you had a problem with your transfer.

Its always a pleasure to read how our customers have enjoyed their holiday and that the accommodation you stayed in was of a high quality.

I am sure that that you will have gained many memories of your trip and do hope that we are able to assist you with any future plans.

Kind regards

Justine

Hayes and Jarvis

Købsdato: 12/02/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

We thought the organisation of our holiday was extremely good . Every trans...

We thought the organisation of our holiday was extremely good . Every transfer , flight, meeting rep was very efficient and as promised .The only reason we have not given it a 5 was the room we were...

Læs flere

Karen Muscat

Hayes & Jarvis

9 years ago

Hello,

Thank you for taking the time to leave us feedback following your recent holiday.

We were pleased to read that you received a seamless service throughout and in particular felt safe during your time spent on Safari. It's sure to say you must have seen some amazing sights and returned home with many fond memories to share with your family and friends.

I am sorry for your personal disappointment with your room at the Serena Beach Hotel and Spa, but hope this did not over shadow your overall experience.

Thank you once again, we really hope to assist you again soon.

Kind regards

Karen

Hayes and Jarvis

Købsdato: 13/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Hayes & Jarvis:

WOW

My booking experience was fantastic when I phoned up to book my holiday I couldn't believe how easy it was and everything was explained to me in great detail I normally leave it to a travel company...

Læs flere

Købsdato: 06/02/2017

Trusted Customer

Bekræftet af Feefo

Essington

9 years ago

Hvad Trusted Customer sagde om Hayes & Jarvis:

Super service

Fantastic, efficient service that considered our requests. Excellent price and special upgrades.

Købsdato: 12/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om Hayes & Jarvis:

Good service by Hayes and Jarvis

Very good

Købsdato: 03/02/2017

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