Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Gray Line Iceland

Viser alle 13,015 anmeldelser

Paula Amols

Bekræftet af Feefo

2 years ago

Hvad Paula Amols sagde om Gray Line Iceland:

In general, all went well, bus was easy to find and the ride comfortable. My only complaint is that the driver was rather short and unhelpful when dropping me off--it was dark, I was in a strange...

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Produktanmeldelser

Købsdato: 09/02/2024

Alejandra Jazmin Arroyo

Bekræftet af Feefo

2 years ago

Hvad Alejandra Jazmin Arroyo sagde om Gray Line Iceland:

Exellent

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Produktanmeldelser

Købsdato: 11/02/2024

Alejandra Jazmin Arroyo

Bekræftet af Feefo

perú

2 years ago

Hvad Alejandra Jazmin Arroyo sagde om Gray Line Iceland:

excellent

I really liked the tour, the guide is very friendly and I think the customer service is excellent, they answered any questions I had about the tour efficiently and quickly via Instagram. I recommend...

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Produktanmeldelser

Købsdato: 11/02/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Booking was easy, though was a bit confusing around the return trip.

Produktanmeldelser

Købsdato: 11/02/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Fabulous tour and guide!

Fabulous Icelandic guide ( Rosa ?), who had the perfect mix of humour and a firm grip getting us to the sights and into the bus at the right times etc. The weather was stunning and I've never seen...

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Produktanmeldelser

Købsdato: 06/02/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent day

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!We hope to see you again in Iceland. Best regards, Gray Line Team

Købsdato: 07/02/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Fantastisk nordlys men uansvarlig kørsel dertil

Der var en god vind og sne så 20 forfrosne minutter ved er busstoppested er nok ikke den bedste start,, men det gør en taknemlig for en varm bus. Guiden var en spansk pige og lidt svær at forstå og...

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Andrei

Gray Line Iceland

2 years ago

Hello Customer, Thank you for choosing Gray Line! We‘re happy to hear that you still enjoyed your experience especially with the Northern Lights tour. We understand your point about the safety of the tourists/customers and we appreciate your feedback. We always have our customers' safety in mind, reason why we have experienced drivers and guides. Our Operations Team will also be informing us ahead when we need to cancel our tours due to weather conditions. We hope to welcome you back in your next visit to Iceland. Best regards, Gray Line Team

Købsdato: 05/02/2024

Emma Scarborough

Bekræftet af Feefo

2 years ago

Hvad Emma Scarborough sagde om Gray Line Iceland:

Lovely staff but not as advertised

The staff are professional and very helpful however this was supposed to be a hotel pick up/drop off as advertised but this takes you to the bus hostel which I feel customers should be made aware of...

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Andrei

Gray Line Iceland

2 years ago

Hello Emma, Thank you for choosing Gray Line! We‘re happy to hear that you had a good experience with us. We understand your point about the proper communication regarding pick-up and drop off locations and we appreciate your feedback. These information can also be found on the vouchers we send to our customers upon confirming the booking. We hope to welcome you back in your next visit to Iceland. Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 05/02/2024

Alexis Day

Bekræftet af Feefo

2 years ago

Hvad Alexis Day sagde om Gray Line Iceland:

Go with grayline

Very easy, responsive and friendly. Offer a great range of tours and experiences across Iceland. Good pricing, easy to use and efficient, knowledgeable team.

Andrei

Gray Line Iceland

2 years ago

Hello Alexis, Thank you for sharing a review of your recent experience. Our team here at Gray Line is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Do visit us again! Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 04/02/2024

Lidia Gonzalez Sanz

Bekræftet af Feefo

2 years ago

Hvad Lidia Gonzalez Sanz sagde om Gray Line Iceland:

It's a pretty bad experience

The experience is quite bad, I have to say that I do not like crowded tours where all tourists move massively to the same thing as real sheeps, we went because we wanted to maximize the chances of...

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Andrei

Gray Line Iceland

2 years ago

Hello Lidia, Thank you very much for taking the time to leave feedback. We are sorry for any inconvenience you have experienced with the service. We value your feedback and will use it in order to improve our services. Hopefully, we will have the opportunity to welcome you back in the future and exceed your expectations. Sincerely, Gray Line Team

Produktanmeldelser

Købsdato: 04/02/2024

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Gray Line Iceland Anmeldelser

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetMy first day in Iceland I thought i had all the tours booked. However, in the morning I received an email where the northern lights tour that I booked with another company had not been registered. At...Læs flere

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetThe tour was incredible, the guide and driver were very friendly and cheerful. Overall, I really liked the experience with the company and I would definitely do it again.

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetFabulous guide and a trip I can definitely recommend as it includes the best of Iceland close to Reykjavik

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetWasn’t actually dropped at hotel only bus hostel

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetReally fun adventure trying to spot the elusive northern lights in various spots across Reykjavik, Gaður and þhingvellir. We were unsuccessful on our first night and were allowed to rebook for...Læs flere

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetThe experience is quite bad, I have to say that I do not like crowded tours where all tourists move massively to the same thing as real sheeps, we went because we wanted to maximize the chances of...Læs flere

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?