Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Gray Line Iceland

Viser alle 13,015 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent customer service! Prompt replies and very friendly! Everything was perfect and we made it to our hotel without delay!

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you so much for your kind words! It’s always such a pleasure to see you at Gray Line. We can’t thank you enough for your ongoing support and can’t wait to have you with us again. Best regards, GrayLine Team

Produktanmeldelser

Købsdato: 27/03/2024

Ann Curzons

Bekræftet af Feefo

2 years ago

Hvad Ann Curzons sagde om Gray Line Iceland:

Do not use this company

InCorrect advertising of departure times. We missed our trip as on 2 occasions wrong times were given and on 3rd occasion the correct time was at the bottom of an email trail even though an incorect...

Læs flere

Produktanmeldelser

Købsdato: 11/02/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Very easy to book

Really easy to book.

Andrei

Gray Line Iceland

2 years ago

Thanks, Dear Customer. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 21/03/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Easy

Very easy to book! Pick your date and time and they do the rest.

Andrei

Gray Line Iceland

2 years ago

We would not be able to grow and develop without feedback like yours, Dear Customer. We are thrilled you had a great experience with us and hope to see you again soon. Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 21/03/2024

William Francis

Bekræftet af Feefo

2 years ago

Hvad William Francis sagde om Gray Line Iceland:

Overall a not too bad a service

Drop off outside hotel could do better being on time

Andrei

Gray Line Iceland

2 years ago

Dear William, Thank you for choosing Gray Line! We‘re happy to hear that you still had a good experience with us. We understand your point about the need to improve on our pick-up timelines and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland. Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 18/03/2024

Michael Balmer

Bekræftet af Feefo

Yorkshire UK

2 years ago

Hvad Michael Balmer sagde om Gray Line Iceland:

First class tour

Easily done.

Andrei

Gray Line Iceland

2 years ago

Thanks, Michael. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 25/03/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Fairly easy to use, but the confirmation was a little confusing. However, customer service was quick to help out and get me squared away.

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We can’t wait to welcome you back! Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 24/03/2024

Christopher Wall

Bekræftet af Feefo

2 years ago

Hvad Christopher Wall sagde om Gray Line Iceland:

Due to emergency made a booking 4 hrs before bus left, then cancelled an hour before, and no refund. Not happy. It cost Grayline nothing,

Andrei

Gray Line Iceland

2 years ago

Hello Christopher, Thank you for taking the time to share your review with us and we are sad about what happened as a result of your case as well. We understand that it was due to an emergency but unfortunately, all cancelation requests received with less than 24h notice are not subject to a refund. Bookings that were made during this period are automatically not subject to a refund per cancelation period. We still hope that you enjoyed your stay here in Iceland. Sincerely, Gray Line Team

Produktanmeldelser

Købsdato: 20/03/2024

Anita Edney

Bekræftet af Feefo

Havant

2 years ago

Hvad Anita Edney sagde om Gray Line Iceland:

Gray Line airport transfers

Easy and smooth airport transfers.

Andrei

Gray Line Iceland

2 years ago

Dear Anita, Thank you for choosing Gray Line and for your top rating! We are happy to hear about your experience! We hope to see you again in Iceland. Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 18/03/2024

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Would use again

Easy to book, instructions of where to meet was clear. The reason it dropped a star Wass that when we got picked up by the smaller mini bus the driver didn't fill me with confidence I was on right...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Dear Customer, Thank you for choosing Gray Line! We‘re happy to hear that you still had a great experience during your stay here. We understand your point about the confusion during the pick-up and how our guide and driver handled the situation and we appreciate your feedback. We still hope to welcome you back in your next visit to Iceland. Best regards, Gray Line Team

Produktanmeldelser

Købsdato: 22/03/2024

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo

Gray Line Iceland Anmeldelser

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetEasy to find, easy to ride!

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetWe did not go on thr trip as tour guide refused us entry to the coach

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetThe tour is incredible and a must if you visit Iceland! Every stop is breathtaking and this tour is an easy way to tick off some of the most do’s. Our tour guide was amazing and gave us loads of...Læs flere

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetWhile in Iceland it was very cloudy. The tour was cancelled the first night and the second night we tried but didn’t see the lights. They let you know in advance if the tour is cancelled and always...Læs flere

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetStraight to holel by smaller bus

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetWhat an absolutely brilliant day! Our guide was first rate, so good that a mountain had been named after him !!!😀 The sites visited were absolutely remarkable and the weather was stunning. I would...Læs flere

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetSee above...............................

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetSmooth easy coach transfer.

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetThought we would be out in the wilderness but actually only went to the lighthouse at the peninsula

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?