I booked my trip with Gray Line Iceland to go to the airport at a specific time and was waiting for a shuttle near my hotel to only learn that it has departed without me 15 minutes earlier than the...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. The pickup time is listed on the confirmation voucher you received when booking and regrettably you missed this very important detail. Our shuttle was sent for you but could not find you at the requested location and after waiting was instructed to continue his route. We can understand your disappointment in missing our bus but the details for time of pickup was listed.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.