We booked a specific time and we received an email a few days before saying that bus was cancelled and that we had to select a different time (1 hour earlier or later). Had we known this ahead of...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback and an opportunity to explain the changes. The Reykjavik Marathon was on the day you booked your transfer and most streets in the downtown area closed throughout the day.
It is regrettable that this caused inconvenience for you but glad we managed to accommodate you for an earlier departure to arrive in time at the airport
Our tour was cancelled at night, 12 hours from the pickup time with no opportunity to find an alternative. This is unacceptable... you held our booking for several months and then cancelled at the...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. It is regrettable that the 08:30 departure was cancelled and you were not able to join our tour at 09:30 same day.. Apologies for the inconvenience caused.
We hope that you enjoyed the tour of the South Coast with us earlier during your visit with us in Iceland
Produktanmeldelser
Købsdato: 25/07/2022
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Karin Kirby
Bekræftet af Feefo
4 years ago
Hvad Karin Kirby sagde om Gray Line Iceland:
Excellent service and communication. I will be using Gray Line shuttle from airport to Reykjavik and return annualLy. Thanks!
Excellent guide and easy pickup. There was good communication throughout the process and tour was very affordable. Besides taking us to the Golden Circle highlights, the guide was super...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.