The booking experience itself was smooth and easy.
Produktanmeldelser
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. Since all our customers have prepaid tickets we do not need a ticket sales booth at the airport. Our staff will receive passengers in the arrivals hall. The day you arrived our staff got very ill and replacement arrived shortly afterwards. Our sincere apologies for the inconvenience caused
Pick up & drop down on time, driver very nice and helpful. Vehicle very clean. Unfortunately, the bike had to be paid extra. Nevertheless, again at any time.
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback and glad to see that our staff was helpful during your arrival. The new feature with paying by credit cards online is a bit of a challenge as it now takes time to verify card holder and send codes by mobile phones which delays the process - I hope this will be easier in the near future
I was happy with the prompt email responses to my many questions. I thought the pricing for the tours was good, compared to others, and the drivers were both very good as well.
The pick up location in the airport was not included with my booking information/ticket so I wandered around and spotted a GrayLine bus. The driver acted like we should already know so I showed him...
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Produktanmeldelser
Købsdato: 05/09/2022
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Bekræftet af Feefo
4 years ago
Used them twice. Both times pickup was on time. Clean vehicles
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.