I booked them for a pickup at airport. They ended up being 90 mins late. No compensation offered
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. Airport formalities may take some time resulting in missing the original departure booked, I hope this was the case but unfortunately the next available departure would be 1 hour later that we were able to accommodate you.
Our sincere apologies for the inconvenience caused
Initial email was a bit confusing. Stated 2 different transfers, so I felt I needed to email company to get clarification. Afterwards , felt more comfortable with the transfer and drop off plan.
Terrible. We were given 2 different time and place in a single email confirmation even though we paid extra for the transfer to pick us up at the hotel due to many luggages. We called customer...
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Produktanmeldelser
Købsdato: 14/09/2022
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Bekræftet af Feefo
4 years ago
It was excellent.
Produktanmeldelser
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Sæll, takk fyrir að setja inn athugasemd við reynsluna með okkur útá flugvöll. Leitt að þér þótti aksturslag bílstjóra athugavert en hraðahindranir eru jú slæmar fyrir stóra bíla. Okkar síðasta stopp áður en farið er útá flugvöll er miðbærinn við Safnahúsið og þaðan útá flugvöll.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.