We used this transportation service for tours as well as to get to and from the airport. The drivers were great about getting us as close to our hotel as possible. They would ask where we were...
I must admit they did everything well!pick up and drop of times where good too!the tours where spot on ,guides and drivers where polite and guides informative ,we thoroughly enjoyed the experience!...
Will just try flybus next instead. Drivers are not polite.
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for your feedback. We are very much concerned about your report and driver´s supervisor has been informed. Our motto is to serve customer in the very best possible way and be helpful to our visitors at all times. Our sincere apologies for this first impression in our country
Terrible service and absolute chaos. Had to wait a very long time in freezing cold weather outside of the airport as they did not have enough buses for the amount of people they booked in. Bus...
Driver was miserable , arguing with other staff at bus depot had to load own cases on coach while he sat there moaning abusive to customers totally bad
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.