Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Gray Line Iceland

Viser alle 13,015 anmeldelser

Jelena Semikina

Bekræftet af Feefo

3 years ago

Hvad Jelena Semikina sagde om Gray Line Iceland:

Great service and excellent drivers.

Produktanmeldelser

Købsdato: 27/01/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Not a great experience

I booked this trip via my hotel for he day before, paid and stood at the pick up point for 45mins in the cold… called them when no one arrived and they said the trip was no longer available! No one...

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Guðríður Björg Guðfinnsdóttir

Gray Line Iceland

3 years ago

Thank you for the feedback. Regrettably you were able to book the combination tour that was no longer available in one day. Our staff did contact you for with this information and offered to make the booking on separate days but regrettably you were not able to accept one or the other tour separately. A prompt refund was offered and our sincere apologies for the inconvenience caused.

Produktanmeldelser

Købsdato: 01/02/2023

Fabrizio Giorgetti

Bekræftet af Feefo

3 years ago

Hvad Fabrizio Giorgetti sagde om Gray Line Iceland:

Pick up 14,30 dall'albergo, ma nonostante le rassicurazioni dell'autista siamo arrivati al capolinea alle 15,10 e anziché alle 15,00 sono ripartito dal capolinea 16,00 con rischio di perdita del volo...

Læs flere

Produktanmeldelser

Købsdato: 01/02/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Excellent service

Reliable service. Informative guides.

Produktanmeldelser

Købsdato: 01/02/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Good service .

Produktanmeldelser

Købsdato: 01/02/2023

Kyungnam Kim

Bekræftet af Feefo

3 years ago

Hvad Kyungnam Kim sagde om Gray Line Iceland:

Good company

Good response at midnight or early morning

Produktanmeldelser

Købsdato: 27/01/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Grayline fine but Northern Lights a no show twice

Grayline didn’t put a foot wrong and we’re great at communicating that the tour was cancelled. Sadly the weather let us down and we were unable to see the lights.

Produktanmeldelser

Købsdato: 26/01/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

We got there ok

The hotel pick-up bus was on time and the two members of staff efficient and friendly. It was a different matter at the terminal where it was organised chaos. We were sent to one bus and told to go...

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Produktanmeldelser

Købsdato: 26/01/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Efficient and reliable airport transfer

Reliable and well organised service st a very reasonable price

Produktanmeldelser

Købsdato: 31/01/2023

Jade

Bekræftet af Feefo

3 years ago

Hvad Jade sagde om Gray Line Iceland:

Bus driver needs to be sacked!

We got on the 11am bus from Keflavík airport on 29/01/2023 to go to Reykjavík and all seemed fine. We then got into the bus depot to change buses. Our bus driver called bus stop 15 out and pointed to...

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Guðríður Björg Guðfinnsdóttir

Gray Line Iceland

3 years ago

Thank you for writing your report. As we have corresponded separately about this incident, I would like to offer you our sincere apologies for the inappropriate behavior of our employee. Rest assured that we take your complaint very seriously

Produktanmeldelser

Købsdato: 29/01/2023

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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Gray Line Iceland Anmeldelser

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Flere anmeldelser af dette produktSe produktwebstedetGreat service and excellent drivers

Whale Watching & Golden CircleFlere anmeldelser af dette produktSe produktwebstedetHad to get a refund as they trip was taken off sale on the day!

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Flere anmeldelser af dette produktSe produktwebstedetPrenotazione on line puntuale

Golden Circle & Sky Lagoon Bathing ExperienceFlere anmeldelser af dette produktSe produktwebstedetInteresting day. Get to see highlights of southern Iceland. Informative guide. Ample time in each place. Sky Lagoon perfect end to the day.

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetAmazing place. Good organisation

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Flere anmeldelser af dette produktSe produktwebstedetI felt comfortable on the seat.

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetGrayline good northern lights another no show

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Flere anmeldelser af dette produktSe produktwebstedetEasy purchase, straightforward

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?