The bus never showed up. No compensation offered, had to pay full taxi to the airport. Their excuse? We forgot to tell the driver.
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
3 years ago
Thank you for you review and the opportunity to apologize for the inconvenience caused - your booking came to us late at night and was regrettably not included on the first available departure - your booking has been refunded
Produktanmeldelser
Købsdato: 17/03/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Instructions as to pick up and drop off were helpful. Friendly driver with just enough commentary, busses are comfortable enough.
Booking online was easy and straight forward, there is always someone to answer any phone calls for queries, the customer experience was wonderful. We booked everything through gray line - all trips...
Very smooth process from airport pickup, changeover at Reykjavik bus station then on to our hotel. Same on our return. Excellent service with outstanding staff. Thank you Grayline!
Produktanmeldelser
Købsdato: 21/03/2023
0
Del
SI
Sue Irving
Bekræftet af Feefo
3 years ago
Hvad Sue Irving sagde om Gray Line Iceland:
On time, friendly and efficient
Produktanmeldelser
Købsdato: 22/03/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Everything ok!
Produktanmeldelser
Købsdato: 17/03/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Easy to order tickets
Produktanmeldelser
Købsdato: 20/03/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Very easy to book travel and ticket came through quickly.
Great value tour , amazing places . Our real thanks go to our guide (Karen I beleive) who gave us an amazing amount of information throughout the day. Highly recommended.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.