Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Gray Line Iceland

Viser alle 13,015 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Excellent and reliable service

The online booking service was easy and smooth on iPhone. Immediate confirmation. The phone number required on desktop website can’t be changed to other country code but Iceland only. But no such...

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Produktanmeldelser

Købsdato: 10/05/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Unclear communications, no wifi on bus like promised

I had such a confusing time finding which bus to take right out of the airport since I didn't actually need to get on a Gray Line bus, I had to get on an Airport Direct bus. Nothing in my...

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Guðríður Björg Guðfinnsdóttir

Gray Line Iceland

3 years ago

Thank you for your feedback. It is truly regrettable that you did not notice this very important information on your voucher sent to you when booking online: "Note! We are expecting you to arrive soon in Iceland KEF airport and use your ticket to a hotel or tour bus stop in the city. Upon arrival and after formalities you will board the Airport Direct bus located in the bus parking area just outside the terminal and present your booking confirmation to driver. This new arrangement is due to Gray Line Iceland merging with Airport Direct for all transfers to and from the airport for more frequent departures." We hope that your visit to Iceland was otherwise pleasant

Produktanmeldelser

Købsdato: 30/04/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Just great

They are very efficient and friendly at all times. On this trip they also found a way for me to take an earlier bus, saving me a hour of waiting. Very well done.

Produktanmeldelser

Købsdato: 07/05/2023

Roberto Costa

Bekræftet af Feefo

3 years ago

Hvad Roberto Costa sagde om Gray Line Iceland:

Serviço de excelência, pontualidade e gentileza

Produktanmeldelser

Købsdato: 09/05/2023

Elžbieta Andruškevic

Bekræftet af Feefo

3 years ago

Hvad Elžbieta Andruškevic sagde om Gray Line Iceland:

Fast and not complicated

Købsdato: 06/05/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Comfortable and on time. Thank you very much

Købsdato: 07/05/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Cheap and good way to get to airport

Pick up was fun, riding was ok

Produktanmeldelser

Købsdato: 07/05/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Fast and Efficient

Very fast and efficient transportation from the airport to the hotel. It was my first trip to Iceland, and the staff was very courteous and professional when answering my questions.

Produktanmeldelser

Købsdato: 02/05/2023

Jacqueline Mandel

Bekræftet af Feefo

3 years ago

Hvad Jacqueline Mandel sagde om Gray Line Iceland:

Airport tranfer

No hesitation recommend gray line

Købsdato: 05/05/2023

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Horrible customer service

Horrible customer service. Waited a day for someone to get back to me to cancel the reservation and they blamed me that I was after 24 hr time frame and refunded only 50%.

Andrei

Gray Line Iceland

3 years ago

Hello! Thank you for taking the time in writing us this review. We regret to see you feel this way, especially after your booking was canceled and refunded 100% per your request and as confirmed to you. Our team was doing their best in replying within 24h to all the emails you sent.

Produktanmeldelser

Købsdato: 30/04/2023

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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Gray Line Iceland Anmeldelser

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetJust great.. easy and efficient.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetPreço justo e atedimebto rápido

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Flere anmeldelser af dette produktSe produktwebstedetCheap and easy , nothing more to add

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.Flere anmeldelser af dette produktSe produktwebstedetFast and efficient service.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetEnded up booking flybys because gray line didn’t want to refund me fully for canceled reservation.

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