Site allowed us to double book and pay for the extra transfer from the cruise port. Resolved quickly, but should not be possible. Otherwise easy to identify service, book and pay.
Service delivered...
The actual tour was what we expected however what we hadn't factored on was all the waiting around for late pickups and then wait again at the bus depot. then on the return again waiting at the bus...
the online booking experience was ok it was the actual transfer that wasnt. We booked and paid for the Airport Express Premium and recevied an email a few days prior to say due to operational reasons...
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Købsdato: 16/08/2023
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Almar Otjes
Bekræftet af Feefo
3 years ago
Hvad Almar Otjes sagde om Gray Line Iceland:
transfer was easy to book, and instructions clear. But one staff (not the driver) member was quite rude - because he was not clear what smaller bus we had to take and started acting annoyed. He...
The pick up mini bus from the hotel to the main bus depot was early so that there was plenty of the even though there were other people who were picked up. The main bus to the airport was a smooth...
My flight was delayed by 5 hours. As by policy i couldt do anything as i knew only few ours before. There was not bus, not refund, not nothing... just because a delay... y recomend flyover. They were...
We were concerned about a change of coaches to get from Keflavik to our hotel in Reykjavik . Not a problem. No delay at all. No waiting at the central depot for the second leg. Minimum wait time...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.