It would have been nice to have next day shipping for free considering we spend such a high amount
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WT
Wendy Thacker
Bekræftet af Feefo
GBR
7 months ago
Hvad Wendy Thacker sagde om Grass247:
ALL BRILLIANT
Everything concerning the Order was so good, would not hesitate on using them again.
0
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NW
Neil Wilson
Bekræftet af Feefo
7 months ago
Hvad Neil Wilson sagde om Grass247:
Artificial grass
Excellent
0
Del
Pålidelig kunde
Bekræftet af Feefo
7 months ago
Very good service
0
Del
GW
GORDON WILKES
Bekræftet af Feefo
GBR
7 months ago
Hvad GORDON WILKES sagde om Grass247:
5 Stars from me all day long.👍
Great company I have used before. Good value, delivering on time and no hassle, easy to book on line with a choice of paying too ease the way you pay.
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Del
IC
Ian Critchley
Bekræftet af Feefo
GBR
7 months ago
Hvad Ian Critchley sagde om Grass247:
Excellent communication from first placing the order through to delivery. Excellent delivery driver very helpful and professional definitely recommend first class service
0
Del
Pålidelig kunde
Bekræftet af Feefo
7 months ago
Adequate for what we wanted.
No complaints
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GF
Gordon fern
Bekræftet af Feefo
7 months ago
Hvad Gordon fern sagde om Grass247:
Absolutely great service
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Del
HR
Helena Rex
Bekræftet af Feefo
GBR
7 months ago
Hvad Helena Rex sagde om Grass247:
so glad i chose Grass247, product was great, price was great, and delivery was so quick from the time of ordering. Great service, im a very satisfied customer!!
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Del
Pålidelig kunde
Bekræftet af Feefo
7 months ago
Terrible
Customer Services
Grass247
7 months ago
Good afternoon,
Thank you for taking the time to share your review following your recent order. We are sorry to hear that the delivery did not meet your expectations.
From your product review, we understand that your concern was related to the delivery of the roll. According to your order details, the roll weighed over 70kg. For heavier items such as this, it is the customer’s responsibility to arrange suitable personnel or machinery to assist the driver with unloading. This information is highlighted on our website under Delivery Information and explained in further detail in our Terms and Conditions.
We also include a reminder in our dispatch emails that assistance may be required for larger items. In addition, we offer the option to have rolls cut into smaller, more manageable sizes at no extra cost.
We’d like to learn more about what happened on the day of delivery; as such, a member of our Customer Care Team will be reaching out to discuss this further.
Kind regards,
Jenny
Grass247
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
