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grandedigital.co.uk Anmeldelser

https://grandedigital.co.uk

FREMRAGENDE

Service

4.6

bedømmelseri det seneste år

Viser alle 2,046 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

11 months ago

ISAAC

Bekræftet af Feefo

LONDON

11 months ago

Hvad ISAAC sagde om grandedigital.co.uk:

MY SKY Q NOW WORKS PERFECTLY.

The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.

Pålidelig kunde

Bekræftet af Feefo

11 months ago

First class service

The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.

Pålidelig kunde

Bekræftet af Feefo

11 months ago

Technician was very approachable and explained everything I needed to know

Pålidelig kunde

Bekræftet af Feefo

11 months ago

Pålidelig kunde

Bekræftet af Feefo

12 months ago

Valued as a customer

I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer

WENDY ADAMS

Bekræftet af Feefo

Baildon

12 months ago

Hvad WENDY ADAMS sagde om grandedigital.co.uk:

Professional

On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.

MARY MANSON

Bekræftet af Feefo

1 year ago

Hvad MARY MANSON sagde om grandedigital.co.uk:

A really bad experience

The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...

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Grande Digital

grandedigital.co.uk

12 months ago

Good afternoon -- Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend. Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue. Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations. Kind Regards, The Grande Digital Team

Steve

Bekræftet af Feefo

Oldbury

1 year ago

Hvad Steve sagde om grandedigital.co.uk:

Excellent service. Dave the engineer explained everything. Top class

JOHN KIRK

Bekræftet af Feefo

Darvel

1 year ago

Hvad JOHN KIRK sagde om grandedigital.co.uk:

Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.

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