Grahams of Inverness Anmeldelser

Thank you for your positive comments about the service you have received at Grahams. I agree that the appearance of some of the Mepps is not as good as it should be. We buy all our Mepps through the U.K. distributors, Leeda and as far as I can tell they are all made in France. I have ammended the photo on our website to more accurately represent the product we have in stock. Kind regards, Roy Johnstone, Office Manager.

I'm sorry that the rod you ordered on Thursday 18/09/14 wasn't delivered until Monday 22/09/14. We used Parcelforce's Express service on this occasion due to the length of the parcel and the parcel was collected from our shop on Friday 19/09/14 at 10.44. I have copied and pasted the Parcelforce tracking details below. Date TimeLocation Tracking event 19/9/2014 10:44Inverness Depot Collected from customer 19/9/2014 15:23Inverness Depot Forwarded to delivery depot 19/9/2014 20:55Perth Depot Received at delivery depot 22/9/2014 9:28Perth Depot Loaded to vehicle for livery 22/9/2014 9:47Perth Depot Departed from delivery depot 22/9/2014 16:50Perth Depot Delivered I trust that these details are correct and I'm sorry that Parcelforce didn't deliver the parcel sooner for you but as we pay for next business day delivery and Saturday and Sunday are not business days, they did technically comply with these terms. We try to use the fastest service available but I'm sorry that you feel that we let you down on this occasion. Roy Johnstone, Office Manager.