The ticket itself was fine, however after booking i received an email to say that checked baggage is not included. At the time of booking it clearly stated "standard economy" on the ticket and not...
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Mavyreen
Globehunters
4 years ago
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free
experience when you travel with us. We're truly sorry that this booking was an
exception.
We have raised this case to our developers to investigate
further and make sure there is no lack of clarity about the fare types on our
website.
We hope we can have the opportunity to serve your travel
needs again in the future.
We appreciate your understanding!
The Globehunters Team.
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Mr Barry O'Donohoe
Bekræftet af Feefo
4 years ago
Hvad Mr Barry O'Donohoe sagde om Globehunters:
Excellent, efficient service and cost-effective for our business, recommend
Excellent, efficient service and cost-effective for our business, recommend
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
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MQ
Mr John Quinn
Bekræftet af Feefo
4 years ago
Hvad Mr John Quinn sagde om Globehunters:
Excellent service on a last minute flight booking to US.
Quick, efficient, attentive with great communication. Great value for money.
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Mr Joseph Deguara
Bekræftet af Feefo
4 years ago
Hvad Mr Joseph Deguara sagde om Globehunters:
good
good price but the extremely high price when purchasing luggage
Mavyreen
Globehunters
4 years ago
Thank you very much for the rating and your feedback!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Responsive and accommodating!
Responsive and helpful, dealt with Grover who was all too accommodating. Will use again, makes a huge difference being able to deal with a person who can resolve your queries,
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Requires more clary as extra money was requested for baggage which wasn’t clear in the price schedule. It is a hidden charge.
Mavyreen
Globehunters
4 years ago
We are sorry to hear that the booking process wasn't as expected and we do apologise that it wasn't very clear that the baggage cost isn't included in the price. We have already raised this issue to the relevant departments and they will do everything they can for this not to happen in the future.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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Mr Stephen Smith
Bekræftet af Feefo
4 years ago
Hvad Mr Stephen Smith sagde om Globehunters:
they got my my flight and quickly
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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LL
LLY
Bekræftet af Feefo
London
4 years ago
Hvad LLY sagde om Globehunters:
will definitely use Globehunters again.
Rhythm from Globehunters assisted me with my query, he put my mind at rest and sent my documents through within a few hours.
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
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Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Very good service
Mavyreen
Globehunters
4 years ago
Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
If you need further assistance, please do not hesitate to contact us.
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Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Thank you for helping as I needed to pay extra for my luggages.
Operator was friendly and helpful.
I will be contacting and booking again if my trip goes well in July .Will keep you posted thanks
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
