at first I thought this is good and fair price when booked, but after that I was charged extra 130 GBP to have my luggage checked in! i think they could have been more honest during the payment...
Læs flere
Mavyreen
Globehunters
3 years ago
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage.
I appreciate your understanding.
Best regards,
Globehunters Team
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Del
MA
Mr Zohaib Ali
Bekræftet af Feefo
3 years ago
Hvad Mr Zohaib Ali sagde om Globehunters:
Book direct
Book direct not through agency as they will charge u extra for baggage when it's free
1
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Very efficient and speedy contact, charlie was very helpful
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MW
Mrs Sally Williams
Bekræftet af Feefo
3 years ago
Hvad Mrs Sally Williams sagde om Globehunters:
The response was so quick. E tickets and ATOL certificate received within days of flight purchase. Excellent pice is too.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Booking
Very good.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Was a bit disappointed when I had to cancel my flight as my daughter who lives in Toronto was working and then to be charged £25.00 pp for doing so I thought was a bit of a liberty.
Mavyreen
Globehunters
3 years ago
Hi, thanks for the feedback. I apologise that your post booking customer service could be improved. Thank you very much for letting us know but there is always a changing flights fee.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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RA
Raja
Bekræftet af Feefo
3 years ago
Hvad Raja sagde om Globehunters:
Be careful, they are not best prices
My experience with company and team is good. However they price shown in price comparison web sites does not include baggage and they didn’t make an effort to make it explicit in the pricing. It’s...
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Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the fare types on our website.
We hope we can have the opportunity to serve your travel needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
Del
MG
Mrs Deidre Griffin
Bekræftet af Feefo
3 years ago
Hvad Mrs Deidre Griffin sagde om Globehunters:
Good service
I would deffinately recommened them to my colleagues.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Tickets haven't arrived, ignored by customer service
my tickets have still not arrived after a week and my email to customer services was ignored. I had to chase it by phone twice and I still don't have my tickets!
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception.That doesn't sound like our customer service. We always keep the communication in the highest level. We have escalated this case internally to investigate further and find out what happened in your case. If you still haven't received your tickets please get in touch with us here: customerservices@globehunters.info
I appreciate your understanding.
Best regards,
Globehunters Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 years ago
Scammers - DO NOT USE THIS COMPANY
Scammers - They called me minutes after booking with them to tell me I needed to pay extra for luggage on a 13 hour flight as I had booked economy however the airline clearly stated that luggage is...
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Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
