Would sue this service again as got a really good deal on our air fare…
Would sue this service again as got a really good deal on our air fare to Sydney. The airline and stopover times were not so good but what do you expect for under £800 both ways
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Del
Pålidelig kunde
12 years ago
Constantly having to get on the phone to get booking details, the ignorant telephone representative…
Constantly having to get on the phone to get booking details, the ignorant telephone representative did not call back when they said they would and then had to chase to get my tickets that I paid for...
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0
Del
Pålidelig kunde
12 years ago
Great holiday, everything went smoothly. Would book again with Globehunters. Abs
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Del
Pålidelig kunde
12 years ago
Just booked flights with them, happy with service apart from delay in receiving my confirmation…
Just booked flights with them, happy with service apart from delay in receiving my confirmation - needed to chase this up.
0
Del
Pålidelig kunde
12 years ago
Patrick was excellent in booking our holiday to Barbados. The Butterfly Beach Hotel was great…
Patrick was excellent in booking our holiday to Barbados. The Butterfly Beach Hotel was great value for money and right on the beach. Cheaper then going to Dubai, Orlando or Italy. We paid £1960 for...
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0
Del
Pålidelig kunde
12 years ago
Needed to change flight times and sales agent insisted on keeping the cancellation charge and…
Needed to change flight times and sales agent insisted on keeping the cancellation charge and therefore no refund to make another booking. Will not be using again!
Globehunters
Globehunters
12 years ago
We are sorry you were unable to change your flight and we would accommodate any flight change if the airline or booking terms would allow, however our terms and conditions and indeed the majority of flight or flight + hotel bookings would have a cancellation policy where tickets become non refundable the closer to departure date a cancellation is requested.
These terms and conditions should be highlighted at the time of your booking and the agent should have explained these terms to you at the time of booking. We apologise if this was not made clear but all terms and conditions http://www.globehunters.com/Info/Terms-And-Conditions.htm are available to view online at the time of your search and would be stated on the e-tickets you would have received.
Unfortunately you are not the only person this cancellation would apply and is indeed an industry standard. We apologise again for any inconvenience and would welcome the opportunity to help you with your next travel booking or to talk through any concerns over future travel bookings.
Your can contact our Customer Services team direct at customerservices@globehunters.com if you should wish to discuss further.
Kind regards
The Globehunters Team
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Del
Pålidelig kunde
12 years ago
First class service, very courteous staff on the phone who were very helpful with our…
First class service, very courteous staff on the phone who were very helpful with our booking, arranging our gluten free meal on the plane for us and arranging our transfers in Orlando for us at the...
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0
Del
Pålidelig kunde
12 years ago
Paid slightly more than expected for my flights but still cheaper than I could find…
Paid slightly more than expected for my flights but still cheaper than I could find elsewhere on the dates I wanted.
0
Del
Pålidelig kunde
12 years ago
Went to New York recently. Had a great time, really central hotel near Times Square.…
Went to New York recently. Had a great time, really central hotel near Times Square. Flights were at good times. Excellent from me.
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