It's a green garden waste bin. It's big and strong enough to do the job it was intended for. The delivery was excellent and saved me a trip to our garden centre, where I would have had to put the bin...
Customer service unavailable and rude. Product delivered late with no explanation and dumped outside house without being signed for.
Kate
getWheeliebins
10 years ago
Hi there. I am sorry that you are not satisfied with the service you have received. It does state on our website that 'If you are unavailable to accept delivery on the day of delivery, it is our courier's policy to leave the item(s) in a safe location. Your telephone number may be printed on the delivery note and passed on to our courier in the event that they need to contact you regarding your delivery however, it will NOT be passed to any other companies that are not related to your order' https://www.yellowshield.co.uk/delivery-and-returns Many of our customers prefer this method as it means that they are not restricted to staying on on the expected day of delivery. We spoke about this previously and, as promised, I did pass your comments over to our courier. Many thanks.
Produktanmeldelser
Kate
getWheeliebins
10 years ago
Thank you for your feedback. We do request that any discrepancies are notified to us within 48 hours of delivery and we strongly encourage our customers to contact us immediately in the event that you are unhappy in any way. This allows us to rectify any problems as soon as possible and make any claims if necessary. Many thanks.
Didn't ring bell or knock on door. Found wheelie bin next day up drive near garage.
Kate
getWheeliebins
10 years ago
Thank you for taking the time to leave feedback. Our courier's policy is to leave the item(s) safe if there is no answer at the door therefore reducing the waiting time for your delivery. Mostly we find this service very welcome, however please accept my apologies that this particular delivery method was not suited to you. All the best.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.