Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Produktanmeldelser
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Købsdato: 02/02/2021
0
Del
MT
Mr Martin Tonks
Manchester
5 years ago
Hvad Mr Martin Tonks sagde om Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
Læs flere
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Produktanmeldelser
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Købsdato: 02/02/2021
0
Del
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Hvad Mrs Sylvia Bickerton sagde om Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Produktanmeldelser
Købsdato: 30/01/2021
0
Del
MN
Mr Charles Newbury
5 years ago
Hvad Mr Charles Newbury sagde om Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
Læs flere
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Produktanmeldelser
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Købsdato: 27/01/2021
0
Del
Pålidelig kunde
5 years ago
They were responsive and addressed my issues well
Produktanmeldelser
Købsdato: 28/01/2021
0
Del
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Hvad Mr & Mrs Mitchell sagde om Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Produktanmeldelser
Købsdato: 27/01/2021
0
Del
Pålidelig kunde
5 years ago
Excellent customer service
Produktanmeldelser
Købsdato: 22/12/2020
0
Del
Pålidelig kunde
5 years ago
Quick efficient service.
Produktanmeldelser
Købsdato: 26/01/2021
0
Del
MM
Mr Trevor Maybourne
5 years ago
Hvad Mr Trevor Maybourne sagde om Fresh Insurance Services:
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
