Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Freedom Insurance Services Ltd

Viser alle 3,272 anmeldelser

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Freedom Insurance Services Ltd:

Reasonable price & relatively easy to purchase online.

Pålidelig kunde

7 years ago

Good service, competetive Insurance.

Very easy to give the information, quick quote and very competitive. Easy to print off from the internet.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for such positive feedback and its great to hear you are happy with the service and the policy provided! Have a great trip!

Kind regards, Len.

Pålidelig kunde

7 years ago

quick

Pålidelig kunde

7 years ago

I did not eventually buy the insurance as it increased from 149 to over 800 pounds after I was questioned with a follow up phone call. I am expecting a refund now for a void. Transaction

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I am sorry that you weren't happy with the price of the policy after we made the amendments needed, to offer an explanation this would have been because the policy you purchased online had the incorrect destination and some significant medical conditions missing that would fall into our declaration. The reason why we check these points when you call us is to make sure you have appropriate cover in place, as if it was left incorrect it would be an invalid policy. Apologies once again, and if you do have any further queries you are more than welcome to call us on 01223 454 290 we are open until 5:30 today.

Kind regards, Len.

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Freedom Insurance Services Ltd:

Good service

With my current health history, it was quite refreshing having not to give long and drawn out history of said complaints. Very Good.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for leaving a positive review and I am glad you found the process refreshing! All the best for your upcoming trip!

kind regards, Len.

Trusted Customer

London

7 years ago

Hvad Trusted Customer sagde om Freedom Insurance Services Ltd:

Convenient

Easy access. I always buy on line. No to speak to an agent unless I ne

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Freedom Insurance Services Ltd:

Travel Documents

Competitive pricing with a pre existing medical condition but to retrieve the documents after purchasing the policy is a nightmare. Have to set up an account to retrieve documents but then the e mail...

Læs flere

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

thank you for your compliment on our competitive pricing, however I apologise that you encountered difficulties retrieving the policy documents online. Our operations department have been made aware of this today and will certainly be looking into rectifying this and any ways we can make our processes smoother for our customers. We did receive your message and your documents were posted out yesterday so should be with you soon. Should you require any further assistance please don't hesitate to call us on 01223 454 290.

Kind regards, Len.

Trusted Customer

7 years ago

I do apologise about the feedback I first gave. I was frustrated with trying to download the documents but when reading my e mails I then saw your operations team had responded promptly and confirmed they posted the documents out.

Pålidelig kunde

7 years ago

Online screening was easy, even for my 1 in a million diagnosis. But after paying for the policy I ran into a hiccup with the policy retrieval. It just wouldn't retrieve the documents for me online,...

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Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I apologise about the difficulties you encountered retrieving your policy online and I will advise our operations department to investigate the issue, however its great to hear you were able to receive the documents via email and were happy in the end. I will certainly pass on your thanks to the operator you spoke with.

Kind regards, Len.

Pålidelig kunde

7 years ago

Very efficient service and easy to use website

I made an error when taking out the policy on-line I had mt husbands pre existing medical conditions on my name and vice versa. I telephoned and explained my error, this was rectified and the amended...

Læs flere

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for the compliments on the service you received and I am happy we were able to resolve any issues you encountered. Have a great trip!

Kind regards, Len.

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Freedom Insurance Services Ltd:

Very happy with Freedom Insurance

Second time using Freedom for my holiday. Considering I have a long term illness their quotes are always good. Their website is so easy to navigate too.