The service at Jersey was fantastic, as usual, with the flight on time and even arrived early on 13th Aug. However upon arrival at Palma it took 1.5 hours to get the bags as after a lengthy delay the...
On time very comfortably spaces on in seating aircraft
Crew very helpful smiley
Efficient service .. Clean plane
All in all excellent service
Long may it continue
13 hour delay outward bound and missed the flight inward bound because there were no announcements on the board to say go to gate, boarding or last call. We had to buy new flights home with easy jet.
Fly Direct
FlyDirect
12 years ago
FlyDirect have forwarded correspondence to all passengers affected b the delay on the outward journey which was due to a technical problem with the aircraft. With regard to missing your return flight FlyDirect had no other passengers that missed the flight therefore we would assume that the correct details were shown on the boarding cards and the Airport Information Boards. Many Airports no longer announce a call for the flight. Prior to your luggage being offloaded there would normally be a call put out for you.
Yours sincerely
Celine Bentley
Customer Services Manager
One suggestion: In the "Arrival at Palma Airport" paperwork There was no mention that the "Hotel Beds" desk was in fact the "TUI" desk between isles 6 and 7. There is no desk headed up "Hotel Beds &...
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.