Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af FlyDirect

Viser alle 3,280 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Not really Bontour's fault but the direct flight from Jersey was delayed du...

Not really Bontour's fault but the direct flight from Jersey was delayed due to over fuelling of the plane which meant a two hour wait on the runway whilst the extra fuel was burnt off and then we...

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Lydia Smith

FlyDirect

9 years ago

Thank you for your feedback, we're glad you enjoyed your tour to Tenerife. We're sorry for the delay on the outbound flight which shouldn't have happened. I hope it didn't take away from the overall enjoyment of the trip.

Produktanmeldelser

Købsdato: 12/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om FlyDirect:

Everything on time. Nice crew. Trouble free flights. Limited food and drink...

Everything on time. Nice crew. Trouble free flights. Limited food and drink on board.

Produktanmeldelser

Købsdato: 12/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om FlyDirect:

Flights were great but customer service is rude and aloof.

The flights are convenient but really wouldn't rate the customer service on the telephone. Phoned on two occasions and both times spoke to two different women who were both equally curt and off hand....

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Rebecca Evans

FlyDirect

9 years ago

Thank you for your feedback. I'm extremely sorry to hear that our customer service didn't meet expectations on this occasion and we will be discussing this with the reservations team. We are delighted to hear that you found our flights convenient. For any future enquiries please feel free to contact me directly on 01534 496635 and I will be delighted to assist. Regards, Rebecca Evans - Product & Reservations Executive for Flydirect.

Produktanmeldelser

Købsdato: 05/02/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

GREAT HOTEL DESTINATION FOR AN EARLY TOUCH OF SUNSHINE.

THE FLIGHTS OUT TO TENERIFE AND BACK WERE FINE. THE HOTEL WAS EXCELLENT AND WELL PLACED AND THE FOOD AND THE STAFF AND FACILITIES WERE WONDERFUL - BUT THE ROOM WE WERE ALLOCATED WAS TOO DARK AND...

Læs flere

Produktanmeldelser

Købsdato: 05/02/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

The overall rating given reflects the fly direct service.

Glad we were upgraded to a 2 bedroom spacious apartment which helped make up for a ground floor location. The location of the hotel was excellent and the fly direct arrangements make travel very...

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Produktanmeldelser

Købsdato: 05/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om FlyDirect:

Excellent service by Fly Direct

All on time, no problems. Staff on board very friendly.

Købsdato: 05/02/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Great service

Great service, no delays. Great to avoid London airports

Købsdato: 05/02/2017

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om FlyDirect:

Good service by Fly Direct

On time and loved the detination

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable flight and holiday.

Produktanmeldelser

Købsdato: 29/10/2016

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Pleasant flight.

Pleasant and efficient staff.

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're pleased to hear that you had an enjoyable flight.

Købsdato: 25/04/2016

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Great Spanish holiday

Fly Direct were very good. They made life very easy in terms of booking and delivery of the holiday. The representative met us at Malaga airport and took us to the hotel.

Rebecca Evans

FlyDirect

9 years ago

Many Thanks for your feedback. We're thrilled to hear that you had such an enjoyable holiday on the Costa Del Sol, and hope to see you on another direct break soon.

Produktanmeldelser

Købsdato: 13/04/2016

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

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FlyDirect Anmeldelser

Sol Costa AtlantisFlere anmeldelser af dette produktSe produktwebstedetVery nice hotel. Location was good as near the main drag and within walking distance of shops and restsurants

TENERIFEFlere anmeldelser af dette produktSe produktwebstedetOverall good experience. Already thinking of next year.

TENERIFEFlere anmeldelser af dette produktSe produktwebstedetVoltea is a great airline although flight times couldn't be better as you lose a whole Sunday both ways?

Jardines De NivariaFlere anmeldelser af dette produktSe produktwebstedetWONDERFUL HOTEL AND GREAT FACILITIES ALONG WITH LOVELY FRIENDLY AND HELPFUL STAFF. MAKE SURE YOU HAVE A ROOM OVERLOOKING THE POOL IF POSSIBLE.

Sol Sun Beach AptsFlere anmeldelser af dette produktSe produktwebstedetSee above. The hotel only reflects 3 star quality.

MAJORCAFlere anmeldelser af dette produktSe produktwebstedet

H10 ESTEPONA PALACEFlere anmeldelser af dette produktSe produktwebstedetHave stayed at H10 in London on previous occasions which is why we chose it in Estepona. Would say hotel was very good, food good and sometimes very good.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?