Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af FlyDirect

Viser alle 3,281 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

Læs flere

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Købsdato: 27/10/2018

Trusted Customer

Bekræftet af Feefo

Jersey

7 years ago

Hvad Trusted Customer sagde om FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Produktanmeldelser

Købsdato: 27/10/2018

Pålidelig kunde

Bekræftet af Feefo

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Købsdato: 27/10/2018

Trusted Customer

Bekræftet af Feefo

7 years ago

Hvad Trusted Customer sagde om FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

Læs flere

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Produktanmeldelser

Købsdato: 27/10/2018

Pålidelig kunde

Bekræftet af Feefo

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

Læs flere

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Produktanmeldelser

Købsdato: 27/10/2018

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Købsdato: 20/10/2018

Trusted Customer

Bekræftet af Feefo

Jersey

7 years ago

Hvad Trusted Customer sagde om FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

Læs flere

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Købsdato: 20/10/2018

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Definitely recommend as it is so much easier to fly direct - only booked flights though,

Produktanmeldelser

Købsdato: 20/10/2018

Trusted Customer

Bekræftet af Feefo

7 years ago

Hvad Trusted Customer sagde om FlyDirect:

Restaurant room for improvement

Reception and cleaners very friendly and helpful. The restaurant staff except for one, Carlos, were not. Twice we were asked to move seat because of Privilege guests, once when we were actually...

Læs flere

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback, which we have passed on to the Estepona Palace.

Produktanmeldelser