Thank you for your review. We're happy that you enjoyed travelling direct to Costa del Sol with us :)
Produktanmeldelser
Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We' do apologize for the inconvenience caused and we hope this didn't stop you from having a great time in Costa del Sol :)
Overall excellent only criticism would be
Delays on each flights of 2 hours out and 1hour on return.
Only being able to get 1 drink on a 3 hour flight and no food options maybe make clearer to...
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Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We're happy to hear that you had a great overall experience.
With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink and snack.
Produktanmeldelser
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Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We're happy to hear that you had a great overall experience.
With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink or snack.
Købsdato: 14/10/2023
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Bekræftet af Feefo
2 years ago
Check in at both airports was poor with initially only person being on duty. Also there was a lack of information about the delays. The flight itself was excellent with good service on board....
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Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in process at both airports. We understand how frustrating it can be when there is limited staff available and a lack of information about delays. We appreciate your feedback regarding this matter and will work on improving our communication and staffing to provide a more efficient check-in experience in the future. On a positive note, we're pleased to hear that you found the flight itself to be excellent with good service on board.
Produktanmeldelser
Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We apologize for the inconvenience you experienced during the check-in process at both airports. We understand how frustrating it can be when there is limited staff available and a lack of information about delays. We appreciate your feedback regarding this matter and will work on improving our communication and staffing to provide a more efficient check-in experience in the future. On a positive note, we are pleased to hear that you found the flight itself to be excellent with good service on board.
The flight was excellent, great service lots of leg room . Both our flights operated 1.5 hours late which was disappointing
Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We're delighted to hear that you found our flight to be excellent with great service and ample legroom. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.
Produktanmeldelser
Nuria Arocas
FlyDirect
2 years ago
Thank you for your feedback. We're delighted to hear that you found our flight to be excellent with great service and ample legroom. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.
Købsdato: 14/10/2023
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Bekræftet af Feefo
3 years ago
Everything that was organised was very good from the flights to the transport to and from the hotel. However both flights were late leaving Jersey and Spain
Nuria Arocas
FlyDirect
3 years ago
Thank you for the fabulous feedback. This all we want, happy clients :)
As usual, well organised and professional. Fly Direct were not responsible for the 90 minute delay of homeward flight from Malaga.
Nuria Arocas
FlyDirect
3 years ago
Thank you for your review and understanding about the delay.
We look forward to welcoming you back on board again :)
Produktanmeldelser
Nuria Arocas
FlyDirect
3 years ago
Thank you for your review and understanding about the delay.
We look forward to welcoming you back on board again :)
Købsdato: 07/10/2023
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MP
Mrs M Preece
Bekræftet af Feefo
Douglas
3 years ago
Hvad Mrs M Preece sagde om FlyDirect:
The assistance of the FlyDirct rep at Malaga, going and returning, was none existence. As a disabled person I had to entirely rely on the airport staff and they were magnificent. They located a...
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Eva Kohler
FlyDirect
2 years ago
Thank you very much for your feedback.
It is indeed correct that all assistance is being requested with the airline and consequently handled by airport staff from the point of check-in who are responsible of looking after the client and guide them through the airport on departure and arrival.The airport rep is on hand to welcome clients, assist with locating their transfers and help in case of any issues upon arrival.
We are pleased to hear that the assistance went smoothly and you had a positive and hopefully stress-free experience being looked after by the appointed airport staff.
Produktanmeldelser
Eva Kohler
FlyDirect
2 years ago
We are happy that you enjoyed your stay in this beautiful hotel.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.