Very bad communication about the delivery. We were told to give a 3 week lead time, and we fulfilled our end quickly to ensure they would be delivered on time. The last 2 months it has been the case...
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Jess
Fluid Branding
3 years ago
We're really sorry to hear that you haven't been kept updated throughout the order process, we always aim to keep our customers informed and in the loop with their orders. We understand your Merchandise Consultant has been in touch to discuss this further with you today. We hope we can get this resolved for you and return our service to the level you should always expect from us.
They were very professional. I could always contact them if I had any questions.
They always kept me updated on every step.
The products arrived on time.
Jess
Fluid Branding
3 years ago
Thank you for taking the time to leave us your feedback, we hope to work with you again soon!
Excellent Service and great quality product. We used to order the Shiva BIO 500ml Bottle from another supplier but they have discontinued it so I was relieved to find this company and they were...
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Jess
Fluid Branding
3 years ago
We're so happy we could help! Thanks for choosing Fluid.
First the customer service agents on the webpage were amazing and really helpful, and came up with ideas that we could use for branded merch gifts that I was asked to source for travelling staff...
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Jess
Fluid Branding
3 years ago
Wow, thanks so much for your amazing review! We'll make sure to pass this on to our team. We hope to work with you again soon.
Fluid's customer service was communicative, helpful, friendly and responsive throughout. I felt in the loop the whole way through the process despite my many questions!
Jess
Fluid Branding
3 years ago
Thanks so much for your lovely comments, we hope to work with you again!
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.