I received the item quickly, unfortunately it was the wrong item, however 'Steph' and the team at Firefly were very responsive and apologetic. These things happen but I am grateful for the response...
Love them. Absolutely brilliant customer service in that they try to ensure people get what they should. More than once the customer service team has gone above and beyond to support me.
One tiny...
From order to delivery all the efforts of Firefly and their delivery associates was exemplary! Shop their site for your Special Needs lived ones!
Thank you so much! God Bless!
We love our go-to seat! My daughter can now enjoy the same things as the rest of the family! The website was easy to use, I love that shipping is free and tax was included in the price listed. It...
Any response would be grate. Have requested a return number twice to no avail.
Stephanie
Fireflyfriends - UK
6 years ago
Hi Sandra,
I apologise that we had issues receiving your email. I'm glad that we were able to rectify this for you and provide you with a full refund.
Kindest regards,
Steph
anie
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
