Initially it took a while, but when I contacted them about my order they informed me of the shipping delay. I didn't think it would arrive in time for Christmas, but it did. Unfortunately I didn't...
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Produktanmeldelser
Købsdato: 27/11/2020
0
Del
PĂĄlidelig kunde
Bekræftet af Feefo
5 years ago
Amazing customer service and product
Wonderful for my granddaughter
Produktanmeldelser
Købsdato: 08/12/2020
0
Del
JS
Jeff Swartzentruber
Bekræftet af Feefo
5 years ago
Hvad Jeff Swartzentruber sagde om Fireflyfriends - UK:
It was easy to place the order online. Your product was what we were needing.
They could have communicated better, never got any tracking info, it’s like they forgot about the order, I finally emailed asking what was going on, a few days later I received one item, I messaged...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Renee, thanks for your feedback. We are so sorry about the delays you experienced. Hopefully you are all enjoying your products and having fun with them. Many thanks, The Firefly Team
Hi Ronnie, thanks for your feedback. We are so sorry that you experienced shipping and communication delays. Hopefully you are all having fun with your Upsee. Many thanks, The Firefly Team
Produktanmeldelser
Købsdato: 09/12/2020
2
Del
DK
Dawn Kirk
Bekræftet af Feefo
South Yorkshire
5 years ago
Hvad Dawn Kirk sagde om Fireflyfriends - UK:
Excellent service, prompt delivery and good quality item.
Would highly recommend this company to anyone with a child, who has a disability.
Worth 5 stars.
Produktanmeldelser
Købsdato: 27/11/2020
0
Del
CH
Christina Helmsdorfer
Bekræftet af Feefo
5 years ago
Hvad Christina Helmsdorfer sagde om Fireflyfriends - UK:
Service was great and speedy upon ordering. They mailed wrong horseshoe. We ordered small for an Xmas present and they sent large. Then company is closed for holiday so can’t even talk to anyone to...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Christina, thanks so much for your feedback. I am so sorry you received the wrong horseshoe. I hope you are now all having fun with your Playpak. Many thanks, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
