Very pleased with the service all round.
Thank you
Very pleased with the service all round.
Thank you
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14 years ago
the service provided managed to put a smile back on my face
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14 years ago
easy to deal with very understanding
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14 years ago
WAS VERY STRESSED AND NOT SURE IF I WAS DOING THE RIGHT THING SO FAR…
WAS VERY STRESSED AND NOT SURE IF I WAS DOING THE RIGHT THING SO FAR SO GOOD THANK YOU
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14 years ago
I think the communication is great when setting things up however once in place you never…
I think the communication is great when setting things up however once in place you never hear anything and this can be quite disconcerning.
Freeman Jones Limited
Financial Wellness Group
14 years ago
Thank you for taking the time to offer feedback.
I am concerned to read your comments regarding the lack of communication once your IVA is in place.
I have requested a Relationship Manager gives you a call to discuss you preferred contact times and methods, to try and find something that suits your needs.
Thank you
Steven Hewitt
Freeman Jones
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14 years ago
i dont think its good that you cant speak to people over the weekend
i dont think its good that you cant speak to people over the weekend
Gregory Pennington Limited
Financial Wellness Group
14 years ago
Thank you for taking the time to offer your feedback.
Just so you know, we are open on a Saturday from 9am to 12:45pm and able to take your calls during these hours. We have also introduced GP online, an online portal that allows you to monitor details of your plan, keep on top of its progress and review your personal information, as well as much more, which you may find convenient outside of opening hours.
I have requested a Personal Finance Manager gives you a call to discuss you preferred contact times and methods, to try and find something that suits your needs.
Thank you
Steven Hewitt
Gregory Pennington
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14 years ago
We have not been with freeman jones that long, but we have found them to…
We have not been with freeman jones that long, but we have found them to be very helpful indeed, and they are always at the other end of the phone to help you.
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14 years ago
Very good service quick to respond and always there to help
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14 years ago
I asked for help with my depts as my loan and overdraft interest were not helping…
I asked for help with my depts as my loan and overdraft interest were not helping my situation. I paid monies first in March with the hope and understanding that myinterest would stop .I am now stll...
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Gregory Pennington Limited
Financial Wellness Group
14 years ago
Mrs Nurton
Thank you for the feedback.
Following this feedback and your call to your Personal Finance Manager we are still negotiating with your lenders to get interest and charges frozen. We hope to have an update for you soon.
I have spoken to the team and asked that they contact you to give you an update. If you do still wish to end your debt management plan we can of course arrange this for you.
Sarah Jolly
Gregory Pennington
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14 years ago
There service has been excellent and would recommend to others.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.