dont return emails about issues very disappointed they don't want my money.
Customer service can't buy tickets says reached limit last ticket purchased 2 February. Emailed several times and no reply don't they want my cash. I have £3 and can't spend it or transfer. Like the...
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Matthew Fountain
One Pound Lotto
4 years ago
Hi Graham,
firstly I am sorry to hear this. I'm not sure how your email wasn't picked up by support. I can only profusely apologise for that. I have escalated this to our management team who I am sure will be contacting you directly today. We will also be crediting your account with a free credit for the inconvenience caused.
kind regards
Ben from the One Pound Lotto support team
Like i have said it's been a good service but this is my first time..
WELL! So far it's been a good service !!..
Matthew Fountain
One Pound Lotto
4 years ago
Hi,
thanks for the feedback. we hope you continue to enjoy the service. If you have any queries. Please don't hesitate to contact us at customersupport@onepoundlotto.com
Kinds regards
Frank
I like that the website is super simple and easy to use. Straight forward transaction and when I had a question it was dealt with instantly and I got my answer straight away. Very satisfied with it...
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Matthew Fountain
One Pound Lotto
4 years ago
Thank you for your positive feedback, we are pleased to hear you are happy with our service and we hope you enjoy our new games coming soon. Thanks Frank
Our simple, consolidated global lottery website brings huge jackpots to our players all in one place. It enables players to enjoy previously unattainable lottery jackpots from anywhere in the world. This is made possible by our global network of ticket merchants.
As we only sell official global national lottery tickets to our customers then we can offer a 100% prize payout guarantee with all of our tickets.
All of our tickets make vital contributions to good causes around the world.
We are not offering a syndicate so all of the lotteries offer the chance to play for the full advertised jackpot amount.
Our goal is to bring value for money to the lottery industry. That is why we offer our players the chance to play all of our games for the price of £1. This makes us cheaper than all of our competitors and often the official lottery operators. Think this is not possible? Then please visit our website for more details.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Our simple, consolidated global lottery website brings huge jackpots to our players all in one place. It enables players to enjoy previously unattainable lottery jackpots from anywhere in the world. This is made possible by our global network of ticket merchants.
As we only sell official global national lottery tickets to our customers then we can offer a 100% prize payout guarantee with all of our tickets.
All of our tickets make vital contributions to good causes around the world.
We are not offering a syndicate so all of the lotteries offer the chance to play for the full advertised jackpot amount.
Our goal is to bring value for money to the lottery industry. That is why we offer our players the chance to play all of our games for the price of £1. This makes us cheaper than all of our competitors and often the official lottery operators. Think this is not possible? Then please visit our website for more details.
