Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Mrs Joanne Bruce

Bekræftet af Feefo

5 years ago

Hvad Mrs Joanne Bruce sagde om ExoticDirect:

Kindness is Everything

The renewal experience is very easy, you basically check all your documents and do nothing if nothing has changed. For the first time this year I had to make a sizeable claim and I was worried that...

Læs flere

Imane

ExoticDirect

5 years ago

Hello Joanne,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process easy and that you had a delightful conversation with our customer service advisor.We will make sure to pass on the feedback to him, I'm sure it will make his day.Kind regardsThe Exotic Direct Team

Miss Devon Hammond

Bekræftet af Feefo

5 years ago

Hvad Miss Devon Hammond sagde om ExoticDirect:

No problems at all!

Easy, no problem with auto renew

Imane

ExoticDirect

5 years ago

Hello Devon,Thank you for rating us 5*s!We are happy to hear that your renewal was an easy process.Kind regardsThe Exotic Direct Team

Miss Laura Channing

Bekræftet af Feefo

Lancashire

5 years ago

Uploadede medier

Se alle medier (1)

Hvad Miss Laura Channing sagde om ExoticDirect:

Definí recommend!

Incredibly easy process, great prices. Hopefully I’ll never need to make a claim but it’s nice to know Spud and I will have backup if we do!

Imane

ExoticDirect

5 years ago

Hello Laura,Thank you for rating us 5*s!We are very pleased to hear that you find our process easy and our prices faire.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Miss Eleanor Lindsay

Bekræftet af Feefo

5 years ago

Uploadede medier

Se alle medier (1)

Hvad Miss Eleanor Lindsay sagde om ExoticDirect:

So far I've had a positive experience, my insurance was easy to set up and well explained. The price is also completely manageable for someone on a tight budget.

Imane

ExoticDirect

5 years ago

Hello Eleanor,Thank you for rating us 4*s!We are very pleased to hear that we were easy to deal with.We try to offer the fairest prices possible.Kind regardsThe Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Good value for money

Imane

ExoticDirect

5 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our service worthy of your money.Kind regardsThe Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Handled my claim very well and didn’t take long at all.

Gabriella

ExoticDirect

5 years ago

Good morning, Thank you for taking the time to leave a review, its great to see you are happy with the claim process and the time frame. Have a lovely day, The claims team.

Mrs Katie Jane

Bekræftet af Feefo

5 years ago

Hvad Mrs Katie Jane sagde om ExoticDirect:

Very quick to answer the phone call. Dealt with enquiry quickly.

Imane

ExoticDirect

5 years ago

Hello Katie,Thank you for rating us 5*s!We are very happy to hear that your enquiry have been dealt with swiftly.Kind regardsThe Exotic Direct Team

Ms Linda Duval

Bekræftet af Feefo

5 years ago

Hvad Ms Linda Duval sagde om ExoticDirect:

Very good and reliable

I have taken this insurance for my 2 guinea pigs who seem to become very ill during weekend and out of hours. This is a good company who pay quickly.

Mr Adam Jones

Bekræftet af Feefo

5 years ago

Hvad Mr Adam Jones sagde om ExoticDirect:

Great peace of mind

Imane

ExoticDirect

5 years ago

Hello Adam,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind with our insurance.Kind regardsThe Exotic Direct Team

Mr Roland Driver

Bekræftet af Feefo

5 years ago

Hvad Mr Roland Driver sagde om ExoticDirect:

Perfect how insurance should be

Imane

ExoticDirect

5 years ago

Hello Mr Roland,Thank you for rating us 5*s!We are very happy to meet your expectations for pet insurance. Kind regardsThe Exotic Direct Team

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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ExoticDirect Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?