Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Ms Lauren Adams

Bekræftet af Feefo

4 years ago

Hvad Ms Lauren Adams sagde om ExoticDirect:

Very good. I don’t need to worry about those vet bills getting sky high

I would recommend to everyone who has exotic birds

Mia

ExoticDirect

4 years ago

Good morning, We so happy to hear we have been able to offer some peace at mind for you, thank you so much for taking the time to review. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Slow-in Respond emails

It takes days almost weeks for someone to answer an email. So you have to keep calling

Imane

ExoticDirect

4 years ago

Hello,Thank you for your feedback!Further to our discussion, we are glad to hear that you were able to get the assistance you needed with regards to your query.We apologise for the delays and any inconvenience this might have caused you.We are usually replying to emails quite swiftly so please don't hesitate to contact us if you need anything in the future.Kind regardsThe Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Easy to apply

The site was easy to apply and the email was sent straight away. Good value for money.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help quickly for you. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Mrs Joy Hunt

Bekræftet af Feefo

4 years ago

Hvad Mrs Joy Hunt sagde om ExoticDirect:

Received documents

Not much to say! Just received things through the post

Mia

ExoticDirect

4 years ago

Good morning,We hope we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Policy tailored to the pet as desired

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Exotic direct insurance has covered the expenses of my ferret illness and surgery. It's worth to insure your pets just to have peace of mind in case of any unexpected health issues.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with your ferrets. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Very easy to contact

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Naïra

Bekræftet af Feefo

London

4 years ago

Hvad Naïra sagde om ExoticDirect:

Great find for rabbit insurance

Competitively priced and comprehensive rabbit insurance. Great find

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help get this sorted for your rabbits. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Good cover for reasonable price

Easy process to get a quote

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with your quote. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent company to deal with, straightforward simple procedures.

Exotic direct have been excellent in the way they handled a recent vets bill for our tortoise and have made renewal simple.

Mia

ExoticDirect

4 years ago

Good morning,We are happy we were able to help with you tortoise. Thank you for taking the time to review!Kind regards, The Exotic Direct team.

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Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?