Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Great Company

Easy Renewel with plenty of notice. Great company been with them for a number of years

Sarah

ExoticDirect

6 years ago

Hi Tanya, Thank you for taking the time to leave your review, We are so happy to hear that you found our renewal process easy! Kind Regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Best insurer I've ever used

Fantastic service, no hassle and very professional with a personal touch.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for your positive review and for your kind words. It is so nice to hear that you were happy with our service. We hope you have a lovely day! The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

So easy to renew

I found the price and the way it was renewed so very easy I would recommend it to anyone

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, We are very happy to hear that you were happy with your renewal and that you have a policy to suit you. Thank you again for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Service

Found the service excellent...and the company eady to contact and when claiming ,very helpful

Hayley

ExoticDirect

6 years ago

Hi Tracey, Thank you so much for taking the time to leave your positive review. It is lovely to hear that your claim was dealt with well. We hope you have a lovely day, The Exotic Direct Claims Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Simple and easy to set up

Very easy and simple to set up and good prices to

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your review, We are very happy to hear that you found our website easy to use and that you found a policy with a premium that worked for you. Kind Regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Uploadede medier

Se alle medier (1)

Easy to access and helpful

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your review, we are so happy to hear that you found us helpful and easy to access! If you do need anything further from us please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Great service

Very helpfull on the phone.great service

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that when you phoned us our team were able to both help you and also provide you with a great service. If you ever have any questions about your policy or need our help with anything else please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Uploadede medier

Se alle medier (1)

It is so easy to get my chameleon insured by you. #peaceofmind

Indigo is now insured and she is super happy :)

Alec

ExoticDirect

6 years ago

That is such a great photo of Indigo! Thank you for giving us this positive review and also for taking the time to add your comments along with a photo. We were all really pleased to hear that you found it easy to get the insurance you wanted for your chameleon and that it's given you peace of mind. :) If you ever have any questions about your policy, or if we can help in any other way please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Simple, quick & easy.

Alec

ExoticDirect

6 years ago

Hi Samantha, Thank you for giving us this positive review. We were all very pleased to hear that you found the latest renewal of your policy to be simple, quick & easy process. :) If you ever have any questions about your cover, please do not hesitate to get in touch. Best regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

very simple to take out

very helpful and friendly staff,

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found it a simple process to take out the cover you wanted and that you found our team to be both helpful and friendly. If you ever have any questions about your policy, please do let us know and we'll be happy to assist you. Best regards, The Exotic Direct Team